Sheldegren Pet Resort & Salon

"This is the only kennel I take my dog to now. The staff love my dog and take such great care of him. He's an older dog and they know how to make him comfortable."

"I took Beau to doggy day care for the first time and he loved it! I like the way, they did a two-step meet and greet process with the other dogs. I was able to see him on the camera and watch his progress. At the end of the day, I was able to go onto Facebook and see photos of him from his day. The best news is that when I took him home, he slept for six hours straight. He was exhausted. He gives it a two paws up review!"

"I'm writing this simply in reference to dog grooming. I took my dog to them for the first time on 6/1/23. I explained that I wanted his face cleaned up and that they could take just a small amount (1/4 ") off his body fur. When I got him home and paid attention to the results, I found that his face still showed at least 2 inches of discolored fur and that hair was still interfering with his eyes and annoying him. I called and expressed my concerns. I also sent an email. A receptionist called me back and said she would let the groomer know. As of today (6/8/23) I have heard nothing. Sheldegren is convenient to my home but I will not use them again for any service because I don't trust them to be responsive. 6/10/23 Amy, the groomer, did call me after my Google review was posted and we scheduled a correction visit this morning. Eddie looks much better. She told me she wouldn't have taken so much hair off his face without consulting me. I still have this question: why didn't the groomer meet with me before the first grooming visit and find out, specifically, what I wanted? Someone there did come out and question me very briefly but she was not a groomer (Amy tells me she's the only groomer there). This all could have been avoided if that minor consultation had occurred."

"We use them for boarding one cat and one dog and we have never had an issue. Our cat is on meds and do not worry about the ability of the staff to handle any issues. We just recently tried their grooming on their last visit and they look great!! Good fair prices and a top notch staff. I already recommend them to everyone. We live in Palm Harbor and it is worth the drive. Thanks staff you guys rock!!"