Banfield Pet Hospital

"I am writing this with tears in my eyes, and a pain I can't describe. This place is the house of horrors. Instead of recommending me to the cancer clinic for pets where they do biopsy, diagnose and operate, banfeild did a procedure that cost seventeen hundred dollars . A procedure that quicken Kongo situation to the point I had to put him to sleep today at the cancer clinic. Just for money , they knew they couldn't help him, they knew once they cut a peice out and not the whole thing and air get into it his chances of surviving or minimal. They didn't care , they couldn't pass up seventeen hundred dollars. This place is for profit with butchers as vets. Please do not and if you are I'm urging you to seize and decist from taking your beloved pet to this house of horrors. From 0 to 10, my Dog Kongo, went in to banfeild with a 3 , left with 6 , suffered up to a full 10 fore I had to put him down today. The procedure banfeild did needed to be done at the cancer center not at a basic vet stop. Banfeild perform a biopsy, one that require immediate treatment after diagnosis especially if its cancer or related. immediate treatment banfeild does not provide. I had to wait three weeks for on appointment for treatment at the cancer clinic as my dog died in my hands slowly and painfully. All for money knowing they can't couldn't offer the help my dog needs. Kongo was almost nine yrs old. And for a dog his age he was very healthy very active as is medical records show, give and take a few allergy outbreak. But there's no history of Kongo being a sick feebly dog. Until the butchers of banfeild just for money did a procedure they have no business doing. From experience, just from looking at the obvious symptoms that Kongo exhibited and was still strong pulling and bucking happy to be at the vet for help but instead got his life span shortened. the cancer clinic for pets should've been recommended. I feel so empty and lost, empty quiet house, no greeting, no nothing, my dog for Nearly ten years gone through greed and negligence."

"We had taken our dog, Sophie to Banfield for almost 5 years but the service is awful and so glad we are changing to a different Vet. Most recently we set up an appointment for Sophies paw as her nail had started bleeding and she was limping. Due to the storms and road closures, I called letting them know I'd be there 15 minutes late due to traffic. After getting there 15 minutes late, they told me they could only see her through dropping her off. I told them I couldn't drop off and would rather they just take a quick look at her and they refused. They said they have an appointment coming in the next few minutes. At this time it was 9:18am and I know they don't schedule except every half hour so I called them out on it and asked again if they could just look at it quickly, to their refusal. They don't care about the dogs otherwise they'd have at least told us if it was serious or not. The vet was clearly not doing anything as we had the time booked and she didn't want to be bothered as the tech quickly went and asked if she could see us without dropping off. Our previous visit they charged us $400 to identify what was clearly a cyst that was able to be popped by ME. Some at Banfield may care about our pet, but many clearly don't! Find yourself a real Vet!"

"They have an affordable wellness plan with different options. This allows you to have no charges for your visit and different perks depending on your plan. Everyone is very friendly and helpful. I am super happy with my service so far"

"I've been taking my son here since my family got him for me on Christmas, and I'll continue to bring him here because the staff is friendly and very knowledgeable!!"

"I obviously love the care that the staff provides to Dakota. We have been to a Banfield in which ever city we have lived. They are super convint by providing drop off appointment services. Having the health insurance really helps with cost of certain treatments during our visits."