Walgreens 1490 Rock Springs Road, Apopka, FL 32712

"I work at an urgent care and needed to contact the pharmacy because the patient stated the pharmacy didn't receive meds that we electronically sent over . I have been on hold for 20+ plus minutes waiting to speak with someone and I keep being placed on hold. They kept me on hold until their lunch time which of course at that point they won't speak with anyone. Will definitely be letting my patients know not to come to this pharmacy."

"Is it possible to give a zero because that’s what I would give this location. It takes a ridiculous amount of hours just to ask some simple information with the pharmacist and update your insurance coverage. You call the pharmacy and they hang up and continue to put you on hold. I’ve been on hold for two hours now it’s ridiculous. I will definitely be transferring my services somewhere else. Clearly no one wants to do their job!"

"Worst place to order online curbside pick up. When I came home, I found out that one of the item was missing and I called the store and spoke to the Team Lead Enrique, he told me that it has to be in the bag because the don’t have any left. And I said no, there’s only 3 bags and one of the item that I got charged for it is not in the bag. He said there’s nothing they can do about it. They can’t refund my credit card he said, The only thing he said he can do is if they will get the item in stock he will give me a $10 reward for inconvenience. What kind of a place it this. I never heard a place that does this in my life. It’s not about the amount because it’s only $8.37 it’s about customer service. Don’t make your customer feel like they are a cheater. $01 cent is the same as $100 dollars. Never again."

"Treat others how you would like to be treated. The older lady that was helping me treated me so bad. I asked her for a price on the diapers because there was a sale sign and she said “didn’t it have a sign” yes mam it did. Which was fine but she told me she would hold my stuff while I got my card from the car. I came back 1 minute later and she said “may I help you” when she saw me like if she didn’t just tell me she would hold my stuff. She put everything back. Be nice and you will get it in return. I was super nice and I got attitude and rudeness back. I will for now shop at Main Street Walgreens. The manager told me he heard the conversation and she wasn’t rude at all. Please teach your employees to treat others with respect. You never know what someone has gone through in a day. It doesn’t hurt to be kind and provide good customer service."

"The only time I had dealt with their clinic was a while ago. I was treated well and felt better. I always have a positive experience in the rest of the store, but I must admit I can’t recall dealing with their pharmacy. The store cashiers have always been nice. In fact, yesterday, my wife discovered that her coupon has expired but the cashier found a way for her to save anyway. Excellent job!"