New Tampa Animal Hospital 3511 East County Line Road, Lutz, FL 33559

"I brought my baby goat in, who was attacked. Her front two legs were punctured, swollen, warm. They charged me $800 to shave her, scrub her, clean her inside and out from infection. Three days later, her flesh was rotting off, as they left her wounds wide open. without bandages. I called back, but they were closed, so I took her to the emergency hospital on their VM. She instantly needed drains and stitches- another $850. That vet said if this was taken care of properly the first time, she wouldn't have had to come back, in so much pain, and it wasn't unreasonable for me to ask for my money back. When I brought her back to get that drain out, she needed more work- another $1000. After all said and done, I still had to surrender my sweet baby pet goat since the infection set in so bad. My heart is hurting without her, and feel awful for the pain she has endured. New Tampa animal hospital was a mess from the beginning. Forgot to have me fill out paperwork to treat her, so asked me to turn back around. When I said no, they "text" me for consent. Then again when I picked the goat back up after treatment, they forgot more paperwork, so chased me to my car. When I called to tell them about my goat, they didn’t even acknowledge what had happened after their care. Now the manager Kristen is ignoring my response about the refund."

"Great experience, they actually care about your pets and don't make it about the money like other places we've been. They recommend and explain everything to you and give you the choice and options. It seemed also fairly priced for what we needed and had done. Recommend them and we will be going back and make this our primary vet."

"Great place to take your fur baby. The staff are all very nice and welcoming. They showed compassion and took great care of my cat. He wasn't very happy to be there though lol"

"We recently moved to the area and have been struggling to find a vet we like. This vet came highly recommended by our pet sitter. They can get a bit busy but I understand why. They truly care about your pets (cats in our case). Dr. Novi actually called me after hours to discuss results and a treatment plan for one of our cats. A different local vet didn’t even tell us about results for days and rarely returned calls or emails even if they requested we email them."

"Compassionate care at a reasonable price. I have two elderly cats that have been patients at New Tampa Animal Hospital since 2019. One is diabetic and on daily insulin shots. The other requires a special diet. The Vet and all of her staff are always friendly. The place is clean compared to many other vets I’ve taken them to over the years (no “wet dog” smell). The care my two fur babies receive is outstanding. Highly recommend!"