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Vetco Total Care Animal Hospital
1231 Bruce B Downs Boulevard, Wesley Chapel, Florida, United States
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About the Vetco Total Care Animal Hospital
Welcome to Vetco Total Care Animal Hospital Wesley Chapel at Petco! Our veterinary care institution is located at 1231 Bruce B Downs Boulevard in Wesley Chapel, Florida, United States. We offer a range of affordable and accessible services for your pets, from routine checkups and vaccinations to dental care and surgeries. Our team of state-licensed veterinarians is dedicated to providing complete and compassionate care for your furry friends. You can earn 2X Pals Rewards points at Petco when you use Petco Pay at our hospital. Schedule an appointment online, in-app, or by phone to give your pet the care they deserve. We offer Nose-to-Tail Wellness Exams, vaccinations, spaying/neutering, microchipping, dental cleanings, and more. Don't hesitate to reach out for all your pet care needs at Vetco Total Care Animal Hospital Wesley Chapel at Petco!
Photos of Vetco Total Care Animal Hospital
1231 Bruce B Downs Blvd, Wesley Chapel, FL 33544, United States
Opening hours of Vetco Total Care Animal Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of Vetco Total Care Animal Hospital
"Great visit for a last-minute vaccine that I had not realized was overdue. Dr. Morris was wonderful and treated my senior dog with love."
"the exam service was not exceptional. i was not even in the same room as my pet when the doctor talked with me about the results of an exam i did not witness. i felt as if they were not as thorough with educating me as a new pet owner with advice. the doctor misread my pet’s records but it did not become a problem thankfully. they were not helpful weeks after the appointment when i noticed my pet got fleas. pet prescription approvals are a nightmare with these guys. i got a paper prescription from my appointment that i was planning on filling later. weeks later, i used another 3rd party to order the prescription item and they required approval from the vet. it was time sensitive for my pet and i called the vet 2 times and each time they were dismissive and suggested that they will get to it later. the second time i called another person was really confused and did not understand the process of prescription approvals. they said they would call me back when they are able to make progress. hours passed by and i still have yet to hear from them. i finally decided to call this 3rd party pharmacy who was more attentive and caring than the 2 people from this vet combined. the pharmacist not associated with this vet went above and beyond by calling these guys as it was not normal procedure. normal procedure would be online approval through some web portal by vetco. the representative from the 3rd party pharmacy was hung up on or disconnected when she tried calling these guys. and she called again. it is sad that these guys did not care about my pet’s health nearly as much as this pharmacy that pursues them for 20 minutes so that the pharmacy can start to fill and ship the prescription. at the end, they refused to give verbal prescription to my pharmacist over the phone and offered no solution for the urgency of the situation. i am now waiting 48 hours for an approval before my prescription even ships to me because of this vetco. after driving all the way to the vet because i have no way of communicating with the people who work there (phone calls go to corporate rather than your vet), i was told that they were actually going to have to decline the authorization because they cannot dispense more than one dosage at a time. they said that it was some law or restriction. they said that it was not returnable in the case that my cat grows past the prescription weight limit and that it would be underdose. i was referred to the manager who was very insulting: "the problem is.. you unfortunately have a ragdoll kitten (referring to me complaining that i need monthly dispenses of a prescription with many refills available and suggesting that i should not have my cat and that my cat was the source of the problem)" and accused me of harassing her and the employees. after an hour of going back and forth i had no way of getting my prescription without buying from these guys so i had no choice because i was going to prioritize my cat's health. i have done some research online and there is nothing about these so-called laws or restrictions. i want to check with local vet clinic to see if this is just a lie to increase pet visits to the store. furthermore, many websites (including the pharmacy i was trying to use) sell in 3, 6, and 12 month/dose quantities. these sales would be a gross violation if there was any restriction on the dispense of the prescription. furthermore, a detail as critical as that should be written on the prescription record. my experience here was a nightmare"
"Dr Morris was fantastic! He answered every question-addressed every concern I had and got back to me with test results himself personally and then followed up with me to see how my cat was doing. Exceptional care in my opinion and much appreciated! The vet tech Yuli was very personable and knowledgeable and always kept me informed as to exactly what charges I would be incurring and asking if it was fine to proceed. Much appreciated instead of being hit with a surprise bill at end of visit. The front desk girl Abigail was also very friendly and makes sure everyone is being taken care of. Highly recommend!"
"Our first Vet visit with 3, 10 week old pups. Great service especially from the Dr. and Annaisse. They showed genuine care and love for the pups. Annaisse was personable, professional and even let us borrow a bowl to feed the pups and some water. The Dr. was knowledgeable, friendly and caring. Excellent service and care will keep us coming back."
"Amazing service. First visit and I was beyond satisfied. Staff was friendly and educative. Anaiss was extra caring and very patient and empathetic. Answered all my questions and also put me to ease on raising our new puppy. The vet was also amazing. Took her time and explained to me details of my new pup and put my heart at ease about concerns I had about my new family addition. Thank you for everything now my pup has a place I trust with her care."
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