Kool & Kute Pet Boutique 186 Southeast 12th Terrace, Miami, FL 33131

"I'm giving this one star because they performed a service, but I was highly dissatisfied with the grooming and overall appearance of my dog. I requested a short haircut and a bath; however, after more than six hours, he only received a slight trim and a bath. The haircut was not what we asked for, with his hair barely shortened and the area around his face left unblended. Additionally, I noticed a significant amount of white powder left in both of his ears. Overall, disappointing experience"

"Terrible experience and service. Not qualified groomers. I have a Pomeranian and they did a horrible hair cut. The owner is disrespectful and rude. She knew I was not happy with the service offered a refund and then refused to do it because I commented terrible service on an instagram post. Don’t take your dog here. Don’t know how to groom properly dogs with fine hair."

"Worst groomer ever. Don’t know how to do a Pomeranian hair cut. Everything wrong. Tried to talk with the owner about the situation and said it would make me a refund admitting it was done wrong and know says that no because I commented that the service is not what I expected. My dog is a white Pomeranian with a gorgeous long hair and they destroyed it. Her pink skin can clearly be seen. Worst service and attitude ever. Don’t take your pet there. I have heard some other bad reviews from other clients but nothing happened to me. I don’t care about the money but maybe my Pomeranians hair will not grow the same. She blocked me from her social page for commenting that I didn’t like the service"

"100% recommended!!! They have a super friendly team! It was fast and professional! Good price and place!"

"I had a great experience the first two times coming to this place despite being told by multiple people that their dogs have come back cut or with rashes. The last time I took my dog in, I told them she had a growth on her neck and to be careful. They then returned my dog with a huge gash in her ear and tried to tell me there was a bump in her ear that was the same as her neck (which I know was not there before as I check my dogs ears all the time) and that’s why it was bleeding. I took her to the vet (for $160) and had to get antibiotics and wound cleaning because they said the the groomer cut through her third ear flap and there was no bump. I called and told them this and they insisted multiple times that there was a bump and this wasn’t their fault..I guess they know better than the vet. I won’t be going back as I don’t want my dog to be cut again."