Pet Store Direct 1300 North Florida Mango Road, West Palm Beach, FL 33409

"I am a groomer and have my own mobile business and a salon and everyone here at pet store direct are great. I love the owner she is always on point with everything. We use alot of their brand products and they are top of the line. Thank you guys for always keeping up to date on new products. And always giving us the best service. Also your repair and sharpening services are THE BEST"

"I ordered from Pet Store Direct this past weekend. Sunday, I realized I had not ordered what I wanted. I called and spoke to Elaina who went over the order with me and recommended products that would work better than what I needed. She went above and beyond what I ever would expect. I received my order fast and one item was missing. I called last night and spoke to Vivian, who also went above and beyond, taking it upon herself to fix the error instead of leaving it for the warehouse. I would highly recommend this store for grooming needs to anyone. Items are reasonably priced and the customer service is top-notch!"

"Absolutely amazing customer service! Always available to answer my questions or concerns. Very helpful with product information and recommendations. As a dog groomer processional or as a pet parent.. this is a wonderful company to purchase grooming needs of all kind. Highly recommend"

"Outstanding Customer Service from Andre I recently had the pleasure of interacting with Andre regarding my order, and I must say that his level of customer service was truly exceptional. From the moment I contacted him, he was attentive, responsive, and genuinely invested in ensuring that my order was processed smoothly and efficiently. Andre went above and beyond to keep me updated on the progress of my order, providing clear and concise information every step of the way. He addressed my concerns promptly and effectively, demonstrating his expertise and dedication to providing a positive customer experience. I am incredibly grateful for Andre's assistance and highly recommend him to anyone seeking a reliable and knowledgeable representative. His commitment to customer satisfaction is evident in every interaction, and I am certain that he will continue to excel in his role. Overall Rating: 5/5"

"I have never had anything but positive experiences at Pet Store Direct. Each time, I have gone in and gotten exactly what I was looking for. The staff has always been extremely kind, and is filled with people who either have experience in grooming, or who pay extremely good attention to what their customer base says about certain products and gives their honest opinion about whether items are worth purchasing. If the person in the showroom is not a groomer and can not answer a technical question, they will call someone who can. The owner herself has even told me when certain items get returned often or aren’t worth the money. The showroom is always clean and well-organized, the shop dogs are absolutely adorable, and overall such a great place. I’m from NYC but frequently travel to Florida to visit family, and I always make sure my trips to Florida include a stop at Pet Store Direct for all my grooming needs."