PetSmart
5350 Donald Ross Road, Palm Beach Gardens, Florida, United States
About the PetSmart
PetSmart is a well-known pet store located at 5350 Donald Ross Road in Palm Beach Gardens, Florida. This institution offers a wide range of products and services for all your pet care needs. From premium pet food and treats to toys, accessories, and grooming services, PetSmart has everything you need to keep your furry friends happy and healthy. With knowledgeable staff and a welcoming atmosphere, PetSmart is the perfect destination for all pet owners in the Palm Beach Gardens area.
Photos of PetSmart
5350 Donald Ross Rd, Palm Beach Gardens, FL 33418, United States
Opening hours of PetSmart
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of PetSmart
"The store has so many supplies and choices. The staff is so helpful. I want to give a big shout out to Blissful Belly by Blue Buffalo, it helped with my cat's stomach issues."
"I came in with a return with the original receipt. I did not have the original card as my identity was stolen and had to have the card cancelled. The worker was very rude and told me I could only get a gift card. If that’s the company policy that is fine, but she completely lacked empathy. I decided to ask for the manager and was very polite about it. The manager WAS EVEN MORE RUDE AND NASTY. She spoke on all other companies and said no other company accepts returns without the original form of payment. I had just left petco to return an item and they gave me cash no problem with the receipt without the card that I payed with. She told me no other company would do that and I don’t know what I’m talking about. I asked if there is any thing she could do as my identity was stolen and Barley had any money for gas to make it home, once again she showed no empathy and was condescending and acted almost happy to turn me down. I have included a picture of Petco giving me cash for my return. Go to petco instead they will treat you much better. I called the store to complain as well and the manager decided to harass me and continue to call my telephone number. THE MANAGERS NAME WAS SALLY. AVOID THIS LOCATION AT ALL COSTS UNLESS YOU WANT TO BE TREATED LIKE TRASH. HANDS DOWN THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN A PET STORE!!!"
"Melissa was a fantastic pet groomer. We have a small white MaltesePoodle and she gave him the most amazing looking trim. We are very happy and we will be back with Oliver. Thank you."
"Really upset that they had 1000s of nothing but only 2 flea shampoo's that were 20 dollars and over also they are selling cats for 190 I think that's just ridiculous"
"Possibly the worst grooming experience I've ever had. We took our seven-year-old Schnauzer in for a grooming and wash, we got call 4 hours later. They had half groomed him and didn't bother to wash him. So at the end of the day they sent him home saying he was too troublesome and the groomer got stressed out. Abismal!"
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