PetSmart 1956 3rd Street South, Jacksonville Beach, FL 32250

"I DONT LIKE DARK PATTERNS. At the Hills aisle there was a posted QR code promising 10x smart points. When I clicked on it I had page after page of registration and finally gave up. I asked the cashier for the points, “I can do it for you but it will take a really long time”. Now I am registered to some accounts somewhere which aren’t PET SMART points accounts"

"The one in ponte vedra, as far as grooming goes is terrible beyond terrible. I took both my dogs in, neither were groomed properly from the nails to the brushing. I will never personally recommend or take my dogs there again."

"Kinda really concerned because the groomer said that my dog bit her. My dog, Ollie, is docile and has been groomed at several places, not to mention 2 Petsmarts including this one, and not once has anyone said he bit them. He has been getting groomed for 5 years so he is used to getting groomed. He is a Bichon Frise. She said to me, "I think they put the "biting" record on the wrong dog" meaning that the other dog I brought, Toby, who did nip the last groomer was not really the aggressive one. (Toby had never been groomed in 6 years of his life). There is no way they got that record wrong because Toby, my other dog is a rescue and has only been to Petsmart one other time and Ollie did not come. The groomer's microaggression was ugly. I have spent lots of money on grooming here because I typically get deluxe services for my dogs. Ollie was rescued late last year. This is important to me, because I don't want my dog having biting habits out of fear because of a groomer. Sometimes, it triggers a response to all groomers and this dog being a Bichon is always going to need grooming. .The groomer for Toby was excellent though. He is a nipper and she said he didn't nip her. She obviously. made him feel safe. Something is really wrong with that picture. Also Toby's cut was perfect and adorable. I gave 2 stars, only because the sweet lady who did Toby was excellent. She sat down,took her time to talk to Toby and make him feel comfortable with her. The attitude of the groomer who groomed Ollie is why I couldn't do more stars. I have been at this Petsmart for a few years....just kinda concerned about it all."

"We brought our dog in to get groomed , typically we come across issues because he is a puppy but Emily was able to do a amazing job on his haircut and based on her feedback our dog was very calm which speaks a lot on her persona and her energy that she has while she is working. He looks amazing for the holidays!"

"See what Adriana groomer in Town Center Jax FL did to my Yorkie. She wasn’t happy since my dog arrived. She complaint about her knots on her hair. My 10 years old daughter was crying and the groomer laughing."