Woof Gang Bakery & Grooming Pembroke Pines

"I’ve been bringing my golden doodle pup here since I’ve gotten him so 6 months.. i had an outstanding groomer. Apparently she was off and they had a male groomer take her place.. i dropped my pup for an on time appointment and when i came to pick him up he still wasn’t ready after 4hrs of being at the groomer. I had to wait about an hour extra after coming in and them telling me they’re back up. So i sat in my car.. for some weird reason they brought my pup all the way to my car and i found it weird that he was rushed out to me and they just kept apologizing for the delay so i did a thorough check of my pup to find out they CUT almost HALF of his left ear.. i took him back inside and showed them and i told them i wanted not only my $25 tip back but i also want to know the policy for a bad cut.. the owner or manager came out and stated that the only thing they can do is try to fix it or credit me another grooming session free of charge. I had a wait a whole month for my dogs ears to grow from a squirrel look back to a pup and when i tried to rescheduled another grooming session the following month they DO NOT WANT TO HONOR the free grooming session stating that the policy doesn’t say such a thing.. UNBELIEVABLE. I wouldn’t have given this review if i felt like the situation was fixable but they continue to not want to mend it so here we are. I doubt I’ll be doing anymore business with them."

"I have been taking my dog here for about a year now once a month and had a different groomer than my normal person cut my dog. I did not catch her name, but she had dark black/brown hair and when I went to pick up my dog he kept scratching at his face, and I looked at it, and I noticed a cut under his eye. He definitely did not have that as I am very close with my dog and I interact with him all day every day. I asked to bring the groomer out so I can speak to her, and she gave me attitude she even got into my face, yelling at me, telling me that my dog gave her a hard time blow drying his face when I wasn’t even asking about how everything went. I was asking about a cut, she completely dismissed it and kept getting into my face telling me where do I see blood when I’m pointing directly at little specks of blood. It was unprofessional I was completely taken aback. I asked to speak to the owner and they told me that it was just irritation when I could see little specks of blood. They did not offer a refund. All they did was try to convince me that I didn’t see what I actually was seeing as if I am stupid. I have referred so many friends dogs here, and after telling them my dogs situation they also will not be returning to this place. It is a shame what has came of this place. **update after owner response** My dog did not have that “skin irritation “ as you claim he has… and the groomer not only was loud and rude with me she repeatedly got very close to my face as she was doing it in front of one of the owners. The fact that you are basically calling me a liar proves you guys as a “company” are disgusting and are only trying to make your reputation look good. Your response is as disgusting as your company. I would never go out of my way to make a false bad review especially when I was a FREQUENT customer at this location."

"I am delighted to share my exceptional experience at Woof Gang Bakery & Grooming Pembroke Pines. The staff and owner displayed remarkable patience and professionalism while grooming my large, anxiety-prone German Shepherd. Their passion for their work was evident, and the owner's gentle approach showcased a genuine love for his craft. My furry family member received top-notch care, and I cannot recommend this place enough. More than five stars well-deserved! In addition to their outstanding grooming services, Woof Gang Bakery & Grooming Pembroke Pines offers an extensive selection of high-quality organic dog treats. The diverse range ensures that your four-legged friend can indulge in delicious and healthy treats. It's the perfect complement to their exceptional care and passion for pets. Truly a one-stop destination for pampering your furry family member!"

"This place is magical! We have not tried the grooming aspect yet but it has a million treats for you fur babies and especially soooo many things for your dog's birthday! We got my dog birthday treats and some everyday treats, and he loves them all. I'm really happy I found this place."