Critter Cafe

"We’ve been great customers and always very happy with the services here, until now - we live on the island and now have been calling for over a month and can’t even get a call back. The tourists and snowbirds are taking priority which is sad when the locals keep the lights on all summer. A courtesy call is at minimum expected."

"Contacted them when I knew we were going to be staying on MI with our dog who is on a raw diet by Answers. Nancy the owner called and ordered it and emailed me before I left to know it was in. I dropped in before we checked in our house we rented. I had asked if they Groom and she said yes. They were able to get my dog in the next day! I would highly recommend this pet boutique to everyone I know who has pets. 5*"

"We boarded our Buddy at Critter Cafe and had a great experience! He is about 20 lbs and does not like being away from home. The staff held him upon arrival to make sure he was comfortable. Everything about the experience would make us want to go back. Thank you for taking good care of our baby!"

"Our dog was injured. We boarded our Papillon for a week and scheduled him for a bath and nail grooming on the day he was scheduled to be picked up. We were told he would be ready by 10am. We arrived shortly after 10 and were told that our dog was still being groomed, so we waited. When he came out, they told us that he would not allow them to cut his nails so they didn’t. This was the first time we have ever heard this. This was the worst grooming job we had ever seen. His hair looked as if he had been dried quickly in high heat. We noticed immediately that he was in pain with tears in his eyes. Then upon arriving home we noticed that our dog kept licking an area that was appeared to be burned severely. We surmise that they forgot to groom him and then hurriedly bathed and dried him while we waited. We spoke with Critter Cafe and they insisted that they do not use a heating element when drying after a bath. We have boarded our dog numerous times in the past in Ohio and this type of thing has never happened. We do not feel that this is a safe place for our dog and we will never return."

"I love the Critter Cafe!! Ashley always does a stellar grooming of Freya, our toy poodle. Staff is very friendly and accompanying. You won't be disappointed!"