Walgreens,

24170 US Hwy 27, Lake Wales, FL 33859, United States

"Call your meds in ahead & still not ready when you need them . They seem to not have enough pharmacists to fill the scripts in a timely manner. When you call you get put on hold for a 1/2 an hr and then , hung up on. You go into the store and wait in line 1/2 hr to be told meds aren't ready. Bad business,"

"This walgreens is horrible. Customer service sucks, I went to pick a up a medication for my husband and the lady told me the pharmacist has a lot to do, if i can come back in 2 hours because of the busy day. Anyway i have to drive home 45 minutes. I came back not 2 , 3 hours later and they didnt process my order. What!!! She told me come back tomorrow. I say NO i wait here i can't come back home without that medicaton that my husband need it asop. So i stay and less the 8 minuts my order was ready. Why the world came to this level. If you dont put your feet down they dont act. Horrible costumers service and horrible pharmacist. If the person (pharmacist)works in order and fast they probably dont get that problem. Never ever caming back to walgreens. Sucks. I went so many times to other (walgreens)in Broward and they really need to learn from there fast, punctual and they smile"

"I was there during the busy holiday rush, however, I had to take a moment to compliment Jake who was working in the photo department that day. A woman had an issue with ornaments that she'd ordered and the level of service that this gentleman provided to her was top tier. I mean absolutely outstanding. He wasn't even helping me, but it wouldn't be right for me not to highlight service like this. I called the store and let the manager know as well. In this day and age where you see all sorts of videos on Tik-Tok with store employees doing the worst things imaginable, I am doing my part and shining the spotlight on the good guys. Jake is definitely one of the good guys!"

"If I could give no stars for their pharmacy I would. Every time I go they are do slow, rude and mess up the prescription. I have never seen such incompetent people working in a pharmacy."

"The customer service here is terrible. Tonight was my last time going, I will gladly drive an extra 10 minutes to a different Walgreens where the associates aren't rude. Not only do they not explain things when you ask for clarification, but they tap on the register screens impatiently making it known they are frustrated. After I paid tonight, the woman simply said "You don't get a receipt" and walked away. If I was a manager here I would be ashamed of the poor level of customer support the employees here show."