Pet Supermarket 1080 Alafaya Trail, Oviedo, FL 32765

"Friendly, clean, good prices and always have little friends to come say hello to. We got our ferret from here and she is a beautiful girl. Our #1 pet store to go to."

"Where's my order? I normally order from Pet Supplies Plus and can expect my order to be delivered the next day - regardless of the day the order was placed. I ordered from this store on Saturday, received a confirmation immediately, but as of Monday night I still have no idea when my order will arrive, if it arrives at all. Lesson learned. Richard Kurpiers"

"Bob the store manager at this pet supermarket location was ridiculous, he was extremely rude to me. I had purchased two brown knife fishes from pet supermarket, I am a vip pet club member with my purchases BOTH on receipts in the system, and he told me to “ get out of here we don’t sell those”, without even asking me if I needed help with anything else or even asking me what had happened to them, as someone who is new in the aquarium world, I brought my water to be tested because I don’t have any knowledge on chemicals or kits to test at home on my own, and was looking for some help, right away his attitude stirred me into the wrong direction and made me feel extremely uncomfortable asking anything. He did however see I had a bottle for testing and failed to help me or even try to ask, basically just shunned me away. As a former third key manager at pet supermarket I never treated my customers this way and tried my best to help them every time that I could. I always loved pet supermarket because it gave a family environment instead of the “ Grocery store” shopping environment that other pet stores give, but his attitude really ruined it for me. As someone who worked in pet supermarket for 4 years at 3 different stores I have never met a store manager like Bob that behaves in such a rude manner . October 31, 2023"

"The service was mediocre, didn't ask if i needed help finding anything. 3 employees were just chatting at the registers while the reptile enclosures were not clean at all, old feces in the bearded dragon tanks. An employee even came back to the reptile area and didn't even check the tanks. Birds had chipped beaks. Just grabbed what I needed and felt bad for the poor little beardies."