Parkway Animal Hospital 739 South Tyndall Parkway, Panama City, FL 32404

"Called a week ahead for them to get records from present Vet. Did not get the accurate place after telling them specifically who it was. Approaching the clinic a girl tries to direct me to correct door to go in and told me left door when obviously was the right door.. Vet was not personable at all. Never told me who she was, just sent me to an urgent clinic because it was close to closing time for them. My dog was not in need of urgent care. Will never go back!"

"Going here for monthly medication pickup and every time they give us less and less product for our money… we never complain but this is ridiculous. The encounter I had yesterday was next level. I came to pick up medication for my dog. And I ALWAYS check the amount of liquid given because as I said before they aren’t filling to full amount I’m paying for. I informed the receptionist and told her I am missing 10 ml and she took it and said the pharmacist filled it to 30ml on syringe and told me the bottles they give out are incorrectly made and the numbers are off, which is 110% false. This was an obvious attempt to make me feel guilty for pointing out their mistake, since they obviously don’t know how to properly measure fluids. She then took the bottle back and and said the “pharmacist actually filled to 30ml on the bottle so we wouldn’t hear you complain” After all this…I take it home and measure myself, since apparently we should have 40ml…guess what? It was 30ml. This has happened COUNTLESS times now and we even got an extra bottle given to us because of it previously. But again, the encounter yesterday was ridiculous."

"I just saw a post on Parkway’s Facebook page dated Jan 11 that they had a shot clinic on Jan 20. (No vet I’ve been to ever had a shot clinic). I made an appointment for an exam and rabies vaccine for two of my cats on Jan 15. My appointment was scheduled for Jan 22. That would have been REALLY smart to let me know that they had a shot clinic in just a few days, instead of letting me pay the exorbitant fee I paid. All that was done at my appointment was listening to my two cat's heart for $60 each, and an outrageous unheard of $45 fee for a rabies vaccine for EACH of my two cats. They very briefly looked at only one of my cat's teeth (I wanted BOTH cats looked at) because I requested it. The only reason I made the appointment was my concern for their teeth and wanting them cleaned. I have three other cats and one dog. I was planning to bring them in as well, but not after I saw that they had a shot clinic they didn’t tell me about in just days after I made my appointment. I should have been called and given an option to either keep my appointment or save about $140 and go to their shot clinic that was just two days before my scheduled appointment. They thought they were making money by not telling me about their shot clinic, instead they lost a customer with five cats and a dog and WAY more since I've been rescuing and re-homing cats for 10 years, all of which get seen by a vet before they're adopted. I know bloodwork and dental cleaning is a HUGE cost. They lost doing that on at least FIVE cats and a big dog. Greed should never play a role when it comes to a pet’s care. They lost BIG bucks by not thinking SMART."

"PARKWAY ANIMAL HOSPITAL ITS A 10 TO 10 ... I LOVE THEM. Last week my puppy got intoxicated one of the Drs who was very knowledgeable took the time to explain to me what was happening with my chihuahua, my puppy its now fine... Thank you so much because you guys saw me on so much emotional pain (i was crying) that didn't charge me for anything. I appreciate them a lot I will continue saying amazing things about Parkway Animal Hospital because its very difficult to find a place with a GOOD customer service LIKE YOU GUYS."

"Vets, vet techs, and office associates are all very courteous and kind. My dog needed a minor surgery and she was very calm around everyone at the office and calmly walked wherever they took her. She was never scared. Prices are average, appointments are pretty fast."