Starbucks 34881 Emerald Coast Parkway, Destin, FL 32541

"Over the last several months, I have been in this Starbucks 10 to 12 times a month. For the most part, they do a pretty good job, but they tend to get bogged down easily with high volume. Unfortunately, tonight I had to leave before I was able to get my drink. I had been waiting about 15 minutes, and because I had a personal cup, I had to go to the counter to ask for them to give it to me back so that I could leave. The manager very kindly gave it back to me with a brief apology, but not with an offer to quickly prepare the drink that I was supposed To get it and without an offer to refund. There were several other people that I noticed who waited quite a while for their orders, and got incorrect orders, originally, so they were also working on fixing that. Overall, this is a pleasant, friendly staff. Tonight, they were overwhelmed, and one of their machines was down. They were handling it with Grace, but I really would have liked a different resolution to my problem."

"Caden was super friendly and made our drinks fast. Even with everything going on in the store he handled it calming and efficiently. There were some random boxes sitting around but nothing too serious to take away from the atmosphere"

"Would put ZERO STARS if I could. This place isn't like my first Starbucks experience. Wasted money on food & drinks and what I ordered IS INCORRECT !!!! ~ they didn't have my brownie and when I asked , they told me they were out !! Like how can you be out of food & you just opened !!?!?!?!?!??!?!?!!???? .... anyway..... this place sucks & not worth my business nor my money !!!! ..... plus , it's a company that is quick to take hard earned money , but if you have an issue or need something fixed , it's not only hard , but you might as well forget it !!!! [ Note : I will never forget the poisoning I endured when I visited a Starbucks location close to where I live. ]"

"Wife and I ordered hot drinks and the milk was sour. Called and spoke to someone at the store to give feedback. I asked them to pass it along to the other store employees for training to check expiration, make sure milk is not left out of refrigeration too long and even go as far as smelling it if need be before making drinks. Feedback was received with an apology. Hopefully it was passed on to all employees to avoid it happening again in the future."

"Ordered online… app stated that my drinks would be ready at 2:27.. got in drive through line at 2:25… at 3:10… still sitting in drive through and stuck there I called the store to try and figure out wth was going on.. understaffed and very busy was the answer I got… if you are a coffee shop and can’t serve a cup of coffee in under 45 min.. that you had advance notice of…. I mean I just don’t know what to tell you… never again… I have a coffee pot at home!"