Starbucks

"I only go to this Starbucks out of convenience and get mad at myself every time I go because I know it’s just gonna be disappointing. The inconsistency at this location is insane. 80% of the time, my iced shaken espresso looks like a cup of milk. Below is what a perfect and correctly made drink looks like vs the $5 cup of milk I always get handed at this store. I don’t know the solution but I’m so tired of wasting my money here, and only returning in hopes that they maybe can get it right next time."

"I didn't try the food but judging by the crowds they either like it or they just can't help themselves. I don't pay Starbucks prices and I don't like their logo but it smells good. And they don't appreciate anyone concerned for their own self-defense so you be the judge."

"Slowest Starbucks in all of Pensacola. It does not matter what day or time you come. I’ve placed a mobile order and still waited 30 minutes for a drink. Quicker service at restaurants where they actually cook food… 30 minutes for coffee! Side note: Leslie is amazing and is the one bright side of this Starbucks!"

"The people who work there are friendly. This review is about quality. Every single time I go here, there’s an issue. I just won’t go back to this location anymore. When you’re paying $7-8 for a small drink including tip, it becomes not worth it. I’ve waited 15-20 min for a drink before, when there’s no one else there. Fine ok they’re busy with drive through and online. But why prioritize online orders that sit there for 10+min when you have someone in store? The drinks are consistently 1/4 empty. I recently ordered a matcha latte, and it wasn’t stirred. It’s frustrating that it’s so often these things happen now. I don’t like to complain, I’ve worked in the food industry so I get it, and ultimately it’s not a big deal, I just won’t go back. But is there just supposed to be zero expectation of getting anything worth your money anymore?"

"Consistently (and unapologetic) slow service even during non-rush times. Unlike other Starbucks locations in Pensacola, I don't feel like a valued repeat customer."