Elevate Psychiatry

"I started coming in to the office in 2019, I was immediately impressed with how everything was set up (the puppy was one of the best parts!) a super calming environment overall and the front desk staff were always extremely sweet and helpful with any questions about insurance and appointments. My care provider was Polina Dasgupta, from our first in-person appointment I truly felt confident in my care. I believe the approach at elevate psychiatry is to use medication with the lowest effective dose. I never felt like I was being over medicated or ignored in my concerns. From offering homeopathic alternatives to trying out cold plunges for anxiety- every avenue is explored before medication is tried. I personally really appreciate this since I have a huge apprehension to new medications. I cannot recommend this practice enough to people who are tired of impersonal psychiatric care. At elevate psychiatry I’ve really felt like they’ve seen me as an individual not just a diagnosis. 2019 and counting!"

"Dr. Bhatia and his crew of professionals are extremely people centered. They take the time to listen to what you have to say and make intelligent responses to help you through whatever you are going through at the time. I also took their TMS treatment and it changed my life completely (for the better, of course). After a lifetime of depression from undiagnosed ADHD and ASD, I am 70, this treatment changed my life completely. If you have ADHD or ASD you know your brain is always filled with "noise"; you hear every conversation in the room, you hear every noise, you see every movement. For me, after the 7th treatment everything went quiet. I had never heard quiet before, so it took me an hour or so to figure out what it was. It has been quiet ever since. TMS did not fix all my problems, but it made it so my brain can receive and process the information given me in the moment."

"My mental health took a nose dive since starting with Elevate - Sused Hidalgo in particular. She was disorganized, sent in the incorrect dosage for my prescriptions (I knew the right dose we had talked about thankfully instead of following the incorrect instructions sent to the pharmacy), and - most importantly and concerningly - did not mention or even acknowledge the fact that my pre-appt check-ins were getting worse week after week. She made excuses for everything when I brought it to her attention and it was never addressed, she just tried to deflect blame and move on. I’m not one to question a person in their profession and I certainly don’t want to come for anyone’s job, but you should know that a patient of Sused mentioned in one check-in survey that they were at risk of hurting themselves. Not only did she not acknowledge this concern once during session (she called back to try to talk to them but they were outside their scheduled time and didn’t want to get backcharged AGAIN for services they didn’t ask for), she also did not follow proper protocol for this kind of statement in her profession, and if this patient had been more serious or hadn’t had an outside support system something very tragic could have happened. This person has been hospitalized before and should have been put on watch, or at least acknowledged. As for me, every decision made in regard to my medication has been arbitrary and misguided at best. I’m sorry but you seriously need to reevaluate. As a former legal professional these are serious concerns in such a big practice. I have moved on and although I have to pay quite a bit more the new dr clearly understands how to evaluate needs and prescribe accordingly."

"I cannot be more thankful to Dr. Polina. She is awesome to talk to and an amazing listener. She recommends incredible and on-point resources to learn. Dr. Polina gave me the confidence to hold up during extremely trying times in my life. Thank you Dr. Polina!!!"

"I LOVE Polina! I have been seeing her for over 3 years and I have never been more stable or happy. She works with me and listens to my concerns while keeping my history in mind and prescribing me the right medication. She is so kind and gives advice outside of just medicating that is helpful and relevant. I cannot recommend her enough!"