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Hand and Stone Massage and Facial Spa
12278 Narcoossee Road, Orlando, Florida, United States
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located at 12278 Narcoossee Road in Orlando, Florida. This tranquil oasis offers a wide range of services including massages, facials, and body treatments to help you relax and rejuvenate. The skilled therapists and estheticians provide personalized treatments to address your specific needs and concerns. Whether you're looking to unwind with a soothing massage or refresh your skin with a revitalizing facial, Hand and Stone is the perfect destination for pampering yourself. Book your appointment today and experience the ultimate relaxation at this top-rated spa in Orlando.
Photos of Hand and Stone Massage and Facial Spa
12278 Narcoossee Rd Suite 104, Orlando, FL 32832, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
08:30 - 21:30
Tuesday:
08:30 - 21:30
Wednesday:
08:30 - 21:30
Thursday:
08:30 - 21:30
Friday:
08:30 - 21:30
Saturday:
08:30 - 21:30
Sunday:
08:30 - 21:30
Reviews of Hand and Stone Massage and Facial Spa
"My wife has had a consistently frustrating experience with this massage spa. Unfortunately, she has faced last-minute cancellations multiple times, often due to scheduling conflicts with other clients. What adds to the disappointment is the perception that prepaid gift cards seem to receive lower priority, impacting her overall experience. We hope the spa addresses these scheduling issues and ensures that all customers, regardless of payment method, receive the service they deserve."
"I am really big on customer service and did not feel a warm hospitality from girl who gave me facial. She was a fake friendly with passive aggressive comments. The actual facial work was ok but then again she wasn't talking which may have been the reason I felt at peace but if I'm spending money it's going to be to people who actually deserve to be in customer service. I will not be returning."
"The "response from owner" is a joke. You're "sorry" I didn't see the cancellation policy? If you actually took the time to read what was written instead of responding a generic copy & pasted response, you would see that I was not the one who cancelled my appointment. Your location did. No wonder there are multiple reviews complaining about ownership at this location. Yikes. Cancels appointments without notifying you until you call to confirm. (After booking a month in advance)"
"I have been coming here usually for massages. The massage therapists have been great. The staff has also been friendly and they have great customer service. The manager also seems to know how to problem solve. The location is also central if you are in the Lake Nona area."
"So fist time having a massage in almost 12 years and fist timers ever having a facial. Let’s start with the massage. I had mine at 6pm and Wendy was my massage therapist, she was very sweet and me being a little nervous she seems to calm me down about the whole process. She asked me questions about my stressful areas and where I hold the most tension. During the process I can honestly say that she paid attention to every stressful spot on my body even places I didn’t know tension was being held. I Hidden for very smooth and soft and she was very gentle and strong in areas that she needed to be, if that makes sense. Overall I can’t wait to go back for my next massage I would definitely recommend getting a massage from hand and stone. Now with the facial I had no idea what to expect and no idea what I was going into I can’t remember who did my facial but she also did my eyebrows. She too was very sweet and made me feel like I have know who for sometime. She did a great job examining my skin ,asking questions and suggested an adequate upgrade for the session. No unlock the massage I do not see myself going to often for facial As I don’t think that I need it that often because I feel I need a massage more. But I would definitely go back to get the facial. Definitely try this place I can either get a massage or a facial for first time used to $59.99 . And then if you decided this is something that you can do monthly and sign up for the membership definitely worth it."
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