Florida International University: Counseling Psychological Services Center

"CAPs has helped me in my lowest lows. I had to try out several therapists to get to the one that worked best with me and my needs so don't be discouraged! They offer great group therapies like trauma work and great individual therapists."

"CAPS is the last place you want to go to if you're in need of help. Many people are misled by the posters advertising it on campus. They are actually very limited in what they can do and my visit left me feeling worse than better. Also, it's interesting that the most recent 5 star review came from a counseling grad student. Hm. Anyway, "Go to CAPS!" is definitely not "one size fits all" advice. I would actually advise against it due to how dismissive, uncaring, and discouraging they are. For the sake of your mental health, it's better to look for help from someplace that actually cares about your safety and well-being."

"I have been in graduate school at FIU for two years and CAPS has consistently been amazing. Remember that people will generally go out of their way to write a bad review vs. a good one."

"I have been dealing with depression and anxiety for a while. I am very grateful to CAPS for doing their best to help me. Even tho they don’t have a lot of counselors rn they connected me with a psychiatrist and I feel much better."

"I do not recommend CAPS to any student suffering from mental health concerns. Although the flyers you see on campus advertising CAPS claim that they treat a wide range of mental health concerns, CAPS is in fact not equipped for most of them. CAPS only offers a limited amount of help for mild issues that can be resolved in 1 or at most 2 sessions, which sadly, does not cover most mental health issues, aside from maybe minor occurrences of temporary stress. If you suspect you have an ongoing condition, such as depression, anxiety, grief, etc. they will treat you condescendingly and brush you off as being "too crazy" and "beyond help." Nobody should ever be made to feel that way by so-called "mental health professionals." I left CAPS feeling much worse than I did before, because I was deemed "too unstable" for them to handle (even though I was not violent towards myself or others and was just seeking help for depression). I was not given any resources for where to turn to instead, but one thing for certain is that I will be avoiding CAPS from now on. I can genuinely say it was a traumatic experience. FIU needs to do better when it comes to helping out their students with mental health concerns."