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Steven Goldwasser, M.D.
14546 Old Saint Augustine Road, Jacksonville, Florida, United States
About the Steven Goldwasser, M.D.
Steven Goldwasser, M.D. is a reputable medical institution located at 14546 Old Saint Augustine Road in Jacksonville, Florida. Dr. Goldwasser is a highly skilled and experienced doctor who specializes in providing top-quality healthcare services to patients in the area. Whether you are in need of a routine check-up or seeking treatment for a specific health issue, Dr. Goldwasser and his team are dedicated to providing personalized care and attention to each individual. With a commitment to excellence and a focus on patient well-being, Steven Goldwasser, M.D. is a trusted healthcare provider in the community.
Photos of Steven Goldwasser, M.D.
14546 Old St Augustine Rd #402, Jacksonville, FL 32258, United States
Opening hours of Steven Goldwasser, M.D.
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Steven Goldwasser, M.D.
"I was attended by Nicole Sultan and she explained everything in detail to me of what can be done in my situation. She was great as well as the staff very polite and pleasant. Definitely will continue to go to this medical office."
"I arrived for my Monday 12/18 appointment @ 4pm 30 minutes early as requested. A few days before my appointment I received a text confirmation for the appointment. I drove there from across town on a day off of work yet when I got there they told me that on the Friday before they left me voicemail that my appointment was canceled because the doctor was leaving early that day. So they think canceling an appointment the day before BY VOICEMAIL is acceptable? If you know that you are canceling my appointment the day before by voicemail they should have called me at least a second time that Monday morning to see if I got the message! If they would have called me that morning rather I got it or not I would have been fine but they didn't even attempt. However if they would have called me that day I would have answered or called them back. Instead they let me drive across town on a day off to tell me that my appointment was canceled. Then instead of apologizing the two young ladies at the front desk made it worse. They never apologized and instead tried to make me feel like it was my fault. One of them asked me if I had gotten the message! REALLY!?!?! It was VERY OBVIOUS that I didn't get the message because I was there! She also asked me if I checked my messages, I had not but that doesn't excuse the fact that they should have made a 2nd call attempt that day since they knew they had only reached my voicemail one day prior to the appointment. Then the other young lady brought up that I had rescheduled so many times. I did reschedule about 3 times but I always gave advanced notice and it's well within my right to reschedule an appointment SO WHAT did me rescheduling prior appointment have to do with that appointment? I tell them about the text confirmation I received and the girl says we have nothing to do with that. While I realize that you did not personally send the text but it has everything to do with you as its a text confirmation from the office which you represent. Then they tell me I can see the doctor if I wait about 1.5 hour. Why would I wait that long when I had an appointment? And if my appointment was rescheduled because the doctor was leaving early that day then how could he see me at 5:00pm when he couldn't even see me at my originally scheduled 4:00pm? Then I called the next day and asked to speak to a manager who as of today has not called me back. Not the way to do business or treat a customer. TERRIBLE customer service!!!"
"I didn’t wait long upon arrival to see the doctor. Once in the room, he came in almost immediately which was great. Dr. Goldwasser was very pleasant to communicate with. He was very knowledgeable and explained my situation and options with simplicity. I would definitely recommend his services! His staff was very pleasant as well! My visit was at the Baptist South office. Well done!"
"I feel like Mrs. Nicole really listened to me and my health concerns, went over my options, and explained what would happen next really well. The office staff was really nice and friendly. I am so happy to find a practice that cares about their patients quality of life."
"I was a little nervous about seeing a Physician assistant as the Dr would not be there. However, Heather was very thorough and caring. She explained everything and more. Love this office so far as there are many places that care less and less these days."
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