Charlotte E Hooks: Allstate Insurance 8480 Okeechobee Boulevard, West Palm Beach, FL 33411

"I recently had to make a claim and it was seamless. Start to finish, no issues. Charlotte Hooks can help with all insurance needs!!"

"The owner is arrogant, and insinuated I was a liar. The only reason I am with this agency is because of Monica."

"I have had this agency for my insurance needs for over 40 years. They have always exceeded my needs"

"After recently moving to the area from NJ, I needed to get car and motorcycle insurance. I chose Hooks because it was very close, and I already had a policy with Allstate. I called and left a message, and they got back to me within minutes. Monica was terrific. She listened to my needs and was very knowledgeable. She explained everything in detail, and even educated me on some insurance things I didn’t know. She was very patient and answered all my questions either through email or phone calls. I couldn’t have been happier with my experience at Hooks. I highly recommend if you are in the WPB area."

"Since Richard retired, I’m noticing a trend. I’ve made two calls and left messages… with no return calls re: my auto policy pricing. It’s time to move on, from both this agency and Allstate. Premiums keep going up and up - and no effort on their part has been made to keep me as a customer of 22 years."