ClassicTrak
13401 McCormick Drive, Tampa, Florida, United States
About the ClassicTrak
ClassicTrak is a reputable insurance agency located at 13401 McCormick Drive in Tampa, Florida. We specialize in providing comprehensive insurance solutions for individuals and businesses, offering a wide range of coverage options to meet our clients' unique needs. Our team of experienced professionals is dedicated to providing personalized service and expert guidance to help our clients protect what matters most. Whether you're looking for auto, home, life, or business insurance, ClassicTrak is here to help you find the right coverage at the right price. Visit us today to learn more about how we can help you secure your future.
Photos of ClassicTrak
13401 McCormick Dr, Tampa, FL 33626, United States
Opening hours of ClassicTrak
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of ClassicTrak
"Terrible company to deal with. the customer service reps are all stuck up and are not willing to hear my side of the story. The supervisor was also a one sided hard head. Do yourself a favor and don’t deal with this company ever."
"This place deserves NO stars; but Google makes you put 1 to post. They are a fraud and a scam. Do not allow the car dealership that you are buying a car talk you into purchasing AUL GAP insurance. They do not help you if you wreck your car and you will be left holding the bag. Thousands of dollars. Not a few but thousands of dollars. They are crooks and are only looking out for themselves. If a company is in business to cover the GAP (when a horrific 1% of 99% accident happens and trust me it can happen) that your insurance does not cover in the event your insurance does not cover the cost of the loan then they should do as they are set up to do and cover the cost remaining on the loan. No matter what. This company does not! During one of the most horrible experiences of my life this company only thought about their pockets, not the consumer. WARNING WARNING WARNING SCAM!"
"So after my son's new car was totalled and I read reviews for this company...I panicked! I thought for sure I was going to get completely screwed over and the employees were going to enjoy doing it. So the negative...this company requires so much paperwork , that, no exaggeration, the stack of printed papers for them weighs close to 3 lbs. And, yes, that is insane. My primary insurance company, my lender,and the dealerships minds were all blown. Now the positive.... The customer service reps were all absolutely wonderful! Kind and caring and willing to repeatedly explain things to me. Also super easy to reach. I am so happy with the representatives.... all of them. The neutral.... If I am the one doing the math, my claim payment was about 400$ less than I thought it should be. I can definitely accept this because, well, I was doing the math. But they are sending me the detailed breakdown of how it was formulated and said when I receive it, they'd be more than willing to go over it with me. Why only 3 stars. The paperwork. At least 20 hours of time was put into gathering and uploading etc. Very stressful."
"Brianna Humbert was so pleasantly helpful. I’ve dealt with people before who quickly want to rush you off the phone. She was the complete opposite. She made sure that every question I asked had an answer to my understanding. She took the time to explain everything as well as walk me through the process. She was patient, kind, and showed genuine concern for my needs with my issue. I especially appreciate the fact that during the holiday season going through what I’m going through she was a breath of fresh air. Truly refreshing. Great job to Brianna and her manager Randi. They are giving a great name to the company."
"Lucas S. knows the true meaning of customer service. I had an issue making a claim on my policy and he went above and beyond to not only reassure me that the issue would be resolved but stayed diligent to get it resolved. I sincerely appreciate his professionalism and care for my needs. He is truly an asset to his team and his company, thanks again!"
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