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BENCOR/MidAmerica
1052 Willa Springs Drive, Winter Springs, Florida 32708
About the BENCOR/MidAmerica
BENCOR/MidAmerica is a finance institution located at 1052 Willa Springs Drive in Winter Springs, Florida, United States. Specializing in retirement and pension plans, BENCOR/MidAmerica offers a range of financial services to help individuals and organizations plan for their future. With a team of experienced professionals, they provide personalized solutions to meet their clients' financial goals and needs. Whether you are looking to save for retirement or manage your pension fund, BENCOR/MidAmerica is dedicated to helping you achieve financial security and peace of mind.
Photos of BENCOR/MidAmerica
1052 Willa Springs Dr, Winter Springs, FL 32708, United States
Opening hours of BENCOR/MidAmerica
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 15:00
Saturday:
Closed
Sunday:
Closed
Reviews of BENCOR/MidAmerica
"7 years ago an executive at my former company engaged MidAmerica (MA) to handle their HRA/FSA accounts. My experience with MA has been awful! Several years ago they deposited another clients reimbursement in my checking account - and then demanded that I repay the amount and write a letter explaining what had happened. This year, I filed a HRA reimbursement claim on 1/12; the claim was incorrectly processed 1/29. I called MA and was told there was a"keying error." I asked a supervisor to call me; no one called. I called MA again on 2/14. I was told that MA had changed to a new IT system and that it wasn't working. I asked to speak to a manager and was told that the CSR couldn't transfer me. I asked when I could expect my reimbursement and was told that they didn't know when the system would be working. It has now been more than a month and I still don't have my claim resolved. Yet MA continues to charge my account $3 per month and $5 per paper claim. All I can say is good luck if you have to deal with this company."
"I have had to call this company 7 times in the last 45 days to follow up on my Wife’s Distribution Request. Each time, I am told something different as to why my request can’t be processed. One excuse was, the Customer Service representative hasn’t gotten around to forwarding the paperwork. I have had to update my address 3 times. I have had my User Name and Password expire 3 times within 3 weeks. The endless excuses are unbelievable. If you don’t follow up constantly, they DO NOT communicate with you EVER…I could not even get a Supervisor to call, even though the REP said she would have them call. I’m STARTING TO THINK MY MONEY HAS BEEN EMBEZZLED. To date….We have nothing…"
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