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Gerardo Varela: Allstate Insurance
11510 Southwest 147th Avenue, Miami, Florida, United States
About the Gerardo Varela: Allstate Insurance
Gerardo Varela: Allstate Insurance is a reputable insurance agency located at 11510 Southwest 147th Avenue in Miami, Florida. As a trusted Allstate agent, Gerardo Varela and his team are dedicated to providing personalized insurance solutions to meet the unique needs of their clients. Whether you are looking for auto, home, life, or business insurance, you can count on Gerardo Varela: Allstate Insurance to offer expert guidance and excellent customer service. Contact them today to discuss your insurance needs and receive a tailored insurance plan that gives you peace of mind.
11510 SW 147th Ave Unit 19, Miami, FL 33196, United States
Opening hours of Gerardo Varela: Allstate Insurance
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Gerardo Varela: Allstate Insurance
"Gerardo was very proficient in his approach to my insurance situation .Patient , professional and knowledgeable"
"They're great - professional, knowledgeable, and nice people to speak with"
"Beware! After being recommended by a mutual friend for homeowners insurance, I am now left without homeowners insurance due to this agency's inability to do their job. I was off to a great start when they wanted to secure me as a client and after I signed my paperwork with them, it was a constant battle of over 3 months of "what is going on?" , why is my old policy not cancelled, where is my new policy?...they kept telling me they were taking care of things, that its was an error on my bank's part or the previous insurance policy I had. They kept telling me I was fine and things weren't reflecting on my bank's end yet, and when I finally asked for proof of coverage, proof that they bank paid them (which they repeatedly claimed they did ), I find out they did not do their job and in turn, they never got paid by my bank because bank never received paperwork from them. I am now uninsured right before hurricane season! They will NOT put things in writing when you ask them repeatedly , they do not return calls immediately, and most importantly they continually lied. I was lied to for months thinking I was saving money by using them and their last statement to me was that I was responsible the whole time for paying my homeowners policy when a lawyer contacted them which is not true because even the insurance company has proof that I am not. Sadly, they do not know how to do business legitimately ,they will leave you uninsured , hung out to dry without an apology , and you will ultimately lose money. Do NOT put your trust in them. They come off as strong and caring to get your business and then it's phone call after phone call of stories that they will not put in writing."
"I was attended by Julien in an excellent way. He took all the time necessary to cover my needs, looking for different ways so that my estimate was the lowest. He was always punctual when calling me on the phone. extremely cordial and precise. This guy definitely deserves a raise or a promotion. Thank you Julien, keep it up."
"Beware of this office! After terminating my policy and having a new auto policy in place the same day with a better company they tried to hang me out to dry by trying to enforce a lapse of coverage in my auto insurance and threatening to send a lousy $125.15 to collections that I did not owe after being a customer for 6 years! They always had the worst customer service I had ever dealt with! I gave them too many chances. Be wise! Do not make the same mistake as I did by putting your trust in this company! You're not in good hands! UPDATE: I was able to contact Allstate problem center and spoke to Terri who was very helpful and realized how miserable I was being treated and was able to resolve my problem! My money was refunded and no lapse in insurance that they were trying to enforce on my insurance records."
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