Ann Werning - State Farm Insurance Agent 523 13th Street, St. Cloud, FL 34769

"Franklin has been the most Professional and Kind Agent I've had the pleasure to deal with. I was involved in a bad car accident, he was there through all of it, so kind thank you so much."

"So hard to get someone on the phone at this location. When the policy changes for various reasons, you can't get answers as to why the rate is increased. Why do I pay more monthly with a new car as well as "policy changes" that add more fees to the increased rate? Call the toll-free number, much better service. State Farm itself is decent when dealing with accidents. That's my extra star."

"Worst customer service from State Farm Agent! I've been with State Farm since June of 2010 and have had four agents due to relocations. I relocated to Florida and had to establish with an agent in Florida. I picked Ann Werning in 2021. During the almost 2 years with Ann's office, phone calls and emails were rarely returned, auto payment was not properly set up, and as of 11/1/2022, I was hung up on by Brianna. I have tried to reach someone with experience pertaining to an issue and I kept receiving the run around from Brianna every time I called since 10/22/22. As of 11/1/22, I have changed agents."

"We have been with State Farm for most of our adult life and recently reviewed our auto insurance with Briana. She was very professional and helpful in reviewing and clarifying every detail. We highly recommend State Farm. They’re very pleasant to work with. They continue to get 5 stars from us."