Truist

"After having a TERRIBLE experience at the Inverness location I decided to try to open our account here instead. The ladies at this location were the kindest, and extremely helpful. I'm so glad I gave this location a shot before giving up on Truist. I would absolutely recommend anyone needing banking services to go here instead of the Inverness location."

"I had to pay 243. 59 to get copy of my bank statements since I do online banking it has been 3 weeks still have not recieved them staff is rude, not helpful at all. I closed my account. I have left 3 messages for a manager to call me still has not called. Worst staff by far lazy, rude, and downright hateful"

"On my payday they processed the debits to my account, causing overdrafts and charging me $36 for each overdrawn check BEFORE they credited my account with my paycheck. I called them on it and the customer service representative I spoke with did refund the the fees. But you still have to wonder about a bank that automatically processes debits before credits. I've closed my accounts."

"I was thinking of opening an account. The staff was seemingly uninterested. They are bored, negligent, ignorant. Obviously they don't really like their jobs. Needless to say I did not open an account, took my business elsewhere."

"This is about the company not the location. Be warned if you cancel a credit card because companies keep charging recurring charges even though you canceled the account the bank will give them your new card information. They don’t let you have a reserve account you can only have a regular checking that requires large deposits and then savings accounts that if you access your money more then a few times a month the charge you a fee. Their online banking system is down more then it is open. DO NOT DO BUSINESS WITH THEM unless you have plenty of money . People who are low income or working class are given fees and charges that are against them."