American Auto Insurance of Gainesville

"Have been trying to call everyday for two weeks and noone answers or calls me back. I've been trying to speak to someone to make changes to my policy. Looks like I'll be looking for a new agency instead."

"I e been going here two years now these women are awesome sweet nice and generous. They will get you the cheapest but good insurance for your vehicle they are very patient as well with you. I highly recommend to anyone"

"If I could give these people a negative 5 I would. People are extremely rude. They have a older lady who answers phone and cant hear. When you have to repeat yourself she gets rude as if it your fault she cant hear. Then the daughter is just as rude.... Is this a business or reality drama TV show?"

"Would give zero stars if i could. Went in there to add a car to my policy. I was the only customer in there. The lady that greeted me could not help me so she called the older lady in the back to help me. The older lady replied very snappy "You will just have to wait." So I replied I had plenty of time. She was rude and it aggregated her to have to take 2 minutes to add a car to my policy. A place of business should always treat customers with common courtesy. I think they forgot how to do that. I will be changing agencies in the morning."