USHEALTH Advisors Miami Serena Thomas

"Great experience with Serena on finding private health insurance. She explained to me all my options (and compared to public marketplace) to show the best value for my situation. Thank you!"

"Serena helped us obtain insurance for my wife. Serena was very professional and quite diligent. She worked into the late evening and set my wife up with excellent insurance - which she still has. I would highly recommend her."

"From day one, Serena has been very responsive. I called her one day, left her a message and she called me right back. She was prompt, helpful, direct and very relatable. My husband and I felt very comfortable working with her. Every time without fail I have reached out to serena via email or text and she is always there! Most recently during my trip in Europe 12pm my time 6:00am Serena’s time she was able to send me some phone numbers and information to contact my insurer. Not only was serena really helpful but she also followed up with me to check that we were able to get the help we wanted. Serena’s level of customer service is far beyond her responsibilities, she truly cares about her work ethics and being able to provide quality service. Thank you Serena for your help."

"My mom referred me to Serena and she had nothing but great things to say about her! When it comes to health insurance it can be really confusing and worrisome but Serena explained everything perfectly, answered any questions that I had and some that I didn't even know I had lol, and offered me the best plans for the best prices. After speaking with her I had no worries at all. She really cares about people and has their best interest at heart which is very rare. I'm so grateful my mom referred me to her! In Serena we trust!"

"Serena has been an awesome advisor! She contacted me to find the best options for me and my family. She walked me through the details of the insurance then set up a call with the insurance company for final approval. Once I had the insurance Serena has been available for any questions I have had. It has been an experience made easy because of Serena. I would recommend Serena to anyone needing insurance"