Direct Auto Insurance

"I came here to address an issue with a payment I had to my account. Michele B. Taylor was absolutely AMAZING! She was pleasant, welcoming, and all around great! She got my problem fixed & I was out of there in a flash. Thank you, Michele, and thank you Direct!"

"Michele Blanton Taylor is top notch and when I say that I mean it. Quite literally the easiest and most painless process I have ever been through when it comes to acquiring auto insurance. She listened carefully and instructed me on every best step I could take to get my policy within my budget and handled herself in a very timely manner. I could not be more satisfied!! Thank you Michele!!!"

"All I wanted to do was remove a vehicle from my policy and somehow that was an issue for the previous Direct associate. When Michele Taylor took my call, I explained to her my frustration/confusion with the previous associate. She dived in and immediately took care of my request. Not only that, she discovered an error in my policy and immediately fixed the issue by pointing me in the right direction. So what started out as a very frustrating encounter with one associate. Turned out to be one fantastic encounter with one Michele Taylor. So thank you Michele for taking the time to help me and take care of my issues."

"I just wanted to say thank you, I worked with agent Michele T., Absolutely knowledgeable and amazing. I’m a person that I usually do everything myself, but the fact that I had an agent, that took her time to explain and knew exactly what she was talking about, was more than I was expecting and I am truly grateful. It’s hard nowadays to trust where you get information from without doing your own research, but she made it easy. Thanks"

"Michelle Taylor with Auto Direct was knowledgeable, answered all of my questions with confidence and professionally. Michelle is so polite she made me so comfortable when answering my questions. Michelle's knowledge regarding the insurance policy is a 10. I recommend Michelle to anyone needing assistance with their insurance. Her customer service is outstanding. I couldn't be happier in finding her with Auto Direct. Thank you Michelle for extending the best customer service I received in a very long time. Virginia Hoffman"