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VUMI Group
5301 Waterford District Drive, Miami, Florida, United States
About the VUMI Group
VUMI Group is a leading health insurance agency located at 5301 Waterford District Drive in Miami, Florida, United States. With a focus on providing comprehensive and customizable health insurance solutions, VUMI Group offers a range of plans to meet the diverse needs of individuals and families. Their team of experienced professionals is dedicated to helping clients navigate the complexities of the healthcare system and find the coverage that best fits their needs. Whether you are looking for basic medical coverage or more specialized services, VUMI Group is committed to providing high-quality insurance options to protect your health and well-being.
Photos of VUMI Group
5301 Waterford District Dr #500, Miami, FL 33126, United States
Opening hours of VUMI Group
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of VUMI Group
"Having worked for a reputable insurance company before, you get a really good feeling of the company when you have to contact them or make a claim. Worst comes first, they have confirmed over the phone that 2 services we used and claimed later were covered by our insurance policy, one was even confirmed via email. We claimed, it was denied, we had to fight to get refunded. That is some shady stuff. Second, try contacting them, the US number you get someone who will most likely redirect you, they are very nice and efficient, but they only redirect you. Then, call any of the phone numbers they provide and you either get an answering machine or even a busy line sound, even during work hours. Tried most options and could not reach a human. Lastly, emails, they take days to reply, and we have to remind them all the time, they usually reply soon after the first reminder. They get one star because they refunded some basic claims, still took them more than 2 weeks to refund any claims made manually. The only upside is they have direct billing with some hospitals which works decently, otherwise please please please, do yourself a favor and do not chose VUMI for any of their services, ever. There are much better service providers, and there is definitely a good reason VUMI get so many bad reviews. Hope this helps !"
"Just wanted to share my thoughts on working at VUMI. It's been an incredible journey for far! The supportive team, innovative projects and growth opportunities have made it an amazing place to be."
"They are the WORST insurance company. They refuse to pay claims, they even requested pictures of the organs when my sister was in surgery, and even with that they refused to pay making up stories and just making the claim process almost impossible to fulfill. Months and months of requests and absurd solicitation of documents and “proofs” to still tell you, no it's denied for basically made up reasons only they understand. Do yourself a favor and save your hard earned money, they will very likely not pay you for anything no matter how many doctors back up the procedures. You will be stuck with the bill. Save your money and use it in your procedures rather than give it to this “insurance” company."
"I’d have 0 star if I can. I submitted claims last December and the processing time supposed to be 20 days. I did not hear from them at all two months later. I have to follow up two times and only been told that additional information was required. So if I don’t follow up then they will just never contact me? After I provided the information, I’ve been told the claims is settled, they will transfer the Monday and send EOBs. And guess what, it’s been a week, I did not get money nor the EOBs. It’s a scam! Stay away from this company!"
"Ive been with Vumi for around 6 months and it’s the most incompetent insurance company I’ve been with yet. Every time I make a claim there is always an issue. This makes me nervous because what happens if in the future something serious were to happen? They would just leave me in the dark and not support me? I’d save your money and go else where. I know I will next year!!!"
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