SalusCare,

2789 Ortiz Ave, Fort Myers, FL 33905, United States

"This place is a joke. Doctors don't listen, if they even show up for the appointment. In 4 years, their charges have gone from $50 for an in person appointment to $275 for zoom calls that last 5 minutes. During those calls, the doctors pretty much let you decide what you want to do, prescribe what you think works instead of what they think is best based on observations and feedback. It's impossible to talk to anyone there; you only get to leave voice messages and MAYBE someone will call you back. With such a high increase in pricing, I'd expect the quality to match."

"They had me on medicine that made me a zombie. I know we're lucky to have them but. I'm willing to help myself. And I got my help to therapy. Programs"

"For the most part....this is a horrible place. CJ one of the good guys there and and dark skinned man that work there are admirable. This place needs OVERSIGHT! The people's that come there need help and as they call it discharge people for not making there beds properly or forgetting to take there medication... People that go to this place have problems obviously yet their treated as if they don't ...there is no treatment just judgement as they have all the power and they misuse it terribly. People live there but most receive no help just judgement most of the workers only care about there job not those people.... someone PLEASE! DO something about this place"

"Salus Care has the worst communication system ever. I’ve been prescribed diff meds for a week now, mind u I’m not even on them because I can’t get a hold of them. Recently seen that I was left a voice message stating that their system was down and if I would like I can go in and pick up to give to my prescriber. Mind you I live in Immokalee which is a drive and I work so that wouldn’t work. But being that it’s been days and they’ve seen I haven’t gone there to pick it up it would only make sense to get back in contact with me regarding why I didn’t pick it up and if they can send it to the pharmacy closest to me right? Well that’s not exactly how that went, I was in the phone with a lady “Mary” and she transferred me to the nurse, which resulted in me having to leave a voicemail, when it’s time to leave one low and behold I’m unable to because her mailbox is full when I call back I get Mary again and she sounds very uninterested and tried rushing me off to leave another voice message not listening to anything I stated. For employees to work with mental health patients , it seems like they may need to look for another career, they sound like they have no empathy at all just there for the money, meanwhile all I’m doing is trying to cope with my anxiety and depression while also WITHDRAWING! Thankfully I just got a call back from Sue who is working on this promptly. Salus Care needs to have a good intervention with their employees. Disappointed."

"Drove 40 minutes for the front desk woman to yell at me as soon as I walked in. I was told to show up at 2:40 for my appt at 3. I did and did not get seen until 3:17. I was told I would have an hour for my first appt, dr Whitney kicked me out by 3:46. So for a 29 minute appt they charged me $350. Not a single person I met was nice in this place."