Dr. Alvaro E. Castillo, MD FACS Hepatobiliary and pancreas surgery, Oncology.
About the Business
Dr. Alvaro E. Castillo, MD FACS Hepatobiliary and Pancreas Surgery, Oncology is a renowned medical institution located at 101 John F Kennedy Drive in Atlantis, Florida, United States. Specializing in complex surgeries of the liver, bile ducts, pancreas, and oncology treatments, Dr. Castillo and his team provide exceptional care and expertise in the field of hepatobiliary and pancreatic diseases. With a focus on innovative treatments and patient-centered care, this institution is dedicated to improving the lives of those facing these challenging medical conditions.
Location & Phone number
101 John F Kennedy Dr, Atlantis, FL 33462, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Doctor Castillo is an excellent doctor who took care of my two aunts. He was very attentive with them and my two aunts are forever grateful with him. We are all grateful for him!"
"Dr. Castillo is an excellent surgeon and I would highly recommend him for anyone who needs surgery. He has assisted several of my family members in their time of need and has always provided excellent care and a good outcome."
"My Fiancé' recently had gallbladder surgery performed by Dr. Castillo at JFK on a Tuesday. By the following day she was experiencing such intense pain that I became concerned. I called several times over the course of the day (always reaching an answering machine) seeking advice and asking for a stronger pain medication for her. After several hours I finally received a call back from his assistant and was essentially told "she should feel better tomorrow." The following day her pain became more intense and becoming frightened I tried calling again. After finally receiving a call back from his nurse I was told there he wasn't available to write a new prescription and that she should feel better the next day. The following morning my Fiancé' was in worse pain and Dr. Castillo's office said to either make an appointment with a Pain Dr. or take her to the E.R. there was nothing they could do. She spent the next four days in the hospital at Jupiter Medical Center. From the time she was admitted on Friday morning the Doctors and staff tried to reach Dr. Castillo with no success. Finally after her third day of tests/scans and a possible surgery Dr. Castillo finally returned the numerous calls by texting her attending physician. The Doctors and staff at Jupiter were stunned by the lack of care or response from either Dr. Castillo or his office. When the nurse from our Insurance Co. called to consult with his office and she inquired why they didn't follow up she was told by his office staff "We don't call patients for a follow up...they have to call us! If you want a surgeon to remove an organ within 30 min, not follow up when you're readmitted with a possible complication and if you want to be arrogantly and rudely treated by his staff.......than he and his office is exactly where you want to go!"
"Avoid this office if you are really needing something done and are in pain. Mr. Castillo (I refuse to call him a doctor) does not treat each patient with urgency and comes across with a smug attitude. I got the runaround for a month from his office just to get an MRI. The whole time while hurting, he didn't seem to pressed to help and didn't care. His staff is very condescending and won't call back for days after they spend 3 full days of sending all calls to an answering service. They postpone, postpone, cancel, then reschedule appointments and surgeries. I was already feeling weary about letting him do any kind of operation on me after our first meeting, so I consider his postponing "Divine Intervention." It's doctors like him that push people to get pain medicines from friends and family instead of actually fixing the problem of what's wrong with someone. You can't blame COVID for everything. BULLET DODGED!!!!"
"Dr. Alvaro Castillo the best surgery in the entire USA, dont allow his young to think oh he is too young, nope he is amazing, Dr. Castillo conducted a Whipple procedure to my husband in December 2020 absolutely amazing, 7 hrs surgery, Dr. Castillo remove a malignant cancer located in my husband head pancreas. Today after 5 month my husband recuperated 100%. We are so blessing to find him. Thank you Alvaro for be so intelligent, humble and knowledgeable. When you visit him he will take his time to explain you everything when you leave that office you will be confident that everything will be fine. I give God thank you every day we found him, he safe my husband life. My husband and I Love Dr. Alvaro Castillo."
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