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Galliano Surgical Group
18308 Murdock Circle, Port Charlotte, Florida, United States
About the Galliano Surgical Group
Galliano Surgical Group is a leading medical institution located at 18308 Murdock Circle in Port Charlotte, Florida, United States. Specializing in surgical procedures, our team of highly skilled doctors and healthcare professionals are dedicated to providing top-quality care and personalized treatment plans for each patient. With a focus on advanced surgical techniques and cutting-edge technology, we strive to deliver the best possible outcomes for our patients. Trust Galliano Surgical Group for all your surgical needs and experience expert care in a compassionate and supportive environment.
Photos of Galliano Surgical Group
18308 Murdock Cir, Port Charlotte, FL 33948, United States
Opening hours of Galliano Surgical Group
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Galliano Surgical Group
"How many receptionists does it take to screw in a lightbulb? Have a seat and I’ll schedule a callback appointment in the next week or two to have someone schedule a time to tell you the punchline to this joke. Most apathetic nursing and scheduling staff I’ve ever encountered. Five (5) of them literally sat in their room behind their frosted glass sliding window yet somehow still were unaware that insurance had already approved the doctor - So I drove there, with insurance on the phone and an authorization number in hand. At that point they said that someone in scheduling would get back to me “once they received authorization.” (What did they NOT understand about me driving there to tell them they already had it?) the then told me someone would call the next day for an appointment “no earlier than Monday or Wednesday next week.” Based on that, I went out of town since “nothing” would be available for days on their assurance. I then spent 4+ hours while driving out of town, changing my medical insurance at year’s end to get me a better range of doctors and specialists. The next morning at 7:30 am (just now) I received a call saying that they “received my authorization overnight” (Hello, are you ladies even aware of the tall tales you’re telling people?) and that the someone “would call me first thing the next morning” (NO, they said, sometime would call me the next day for an appointment the following week) when they called to schedule me for 10:30 am this same morning. To make matters worse, the same rude, arrogant, and condescending nurse that couldn’t be bothered to check insurance (when I came there with my pre-authorization a day earlier) or put me in touch with scheduling (despite everything already having been approved with the insurance rep on the phone) was now doubling-down with he quite obvious go to behavior of denying facts and blaming the patient for her not being able to now schedule for that open slot. Hopefully the doctors have a chance to read this and realize that the nurse in charge at the Port Charlotte location is doing nothing for their group other than setting a bad example for the other nurses, coming up with excuses, and making scheduling unnecessarily difficult and inefficient. Today they paid the salary of a person who was calling to undo scheduling issues she along is responsible for causing. If they need to verify, have them check with insurance to discover that my authorization had been sent YESTERDAY when I was at the office and not “overnight” as the nurse in charge used as an excuse not to schedule appointments and then scrambled to fill the same open slots. Shame on her - easier to spend 4 hours changing my policies beginning Jan 1 than dealing with nurse/office managers the likes of her."
"I was recommended Dr. Kiely by my primary care physician for a colonoscopy. The pre-op visit was very thorough, asking questions and even went "in" with a camera for a better look. Immediately after the colonoscopy he gave me a brief summary at the surgery center, though he had 5 other colonoscopies he was committed to (per the nurse) and patients to speak to. For the post-op follow-up, it was another payed office visit. It wasn't included as part of the post-colonoscopy. After answering a few questions about concerns, Dr. Kiely got up and started walking towards the door as I'm talking to him, as if I'd surpassed my question quota. Dr. Kiely didn't smile nor was warm and welcoming but was very professional though. Albeit on a strict time limit. Overall a solid 3 1/2 for his services."
"Met Dr. Galliano in the ER 2 days before Thanksgiving and had emergency surgery that night early morning. He saved my life and the second surgery went great. And Laura was a godsend. Highly recommend, if you're in need of surgery or their surgical center. I'm well on the mend and hoping this Thanksgiving goes smoothly."
"I took my mother-in-law to see Dr. Galliano a few years ago and he was excellent with her. He was very knowledgeable and took his time with her. After that experience, when I started having problems, I asked my doctor to refer me to Dr. Galliano. I was surprised to be scheduled with another doctor in his office, Dr. Kiely. However, this turned out to be a great experience. I felt that Dr.Kiely really listened and cared about my issues. He was personable but took my concerns seriously. There's a reason this office is highly recommended by other doctors!"
"Dr.Galliano has been wonderful and saved my life. My calls are returned in minutes. He knows exactly what to do and advises me clearly. I am so grateful to have him and his nurse Laura available."
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