Serenity Village and Insurance
3420 South Dale Mabry Highway, Tampa, Florida 33629
About the Business
Serenity Village and Insurance is a reputable insurance agency located at 3420 South Dale Mabry Highway in Tampa, Florida. Our dedicated team of insurance professionals is committed to providing personalized service and comprehensive coverage options to meet the unique needs of our clients. Whether you are seeking insurance for your home, auto, business, or life, we are here to help you find the right policy at the right price. At Serenity Village and Insurance, we prioritize customer satisfaction and strive to create a peaceful and stress-free experience for all of our clients. Contact us today to learn more about our insurance offerings and how we can help protect what matters most to you.
Contacts
3420 S Dale Mabry Hwy Ste S, Tampa, FL 33629, United States
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"This insurance agency is a joke and doesn’t take accountability for their faults. I was audited for my professional liability insurance and provided all documents to the auditor. Once the audit was done I heard nothing until I got this month a notice of cancellation or failure to renew my policy for not paying an adjustment of premium after audit. I callled Serenity because how could this happen since I never received notice to pay the adjustment of premium. The lady I spoke with called the insurance company and said oh yeah they said they sent the notices to me and I failed to pay and that if I called the insurance company I could pay. Mind you the story sounded fishy to me because previously when I was audited the notices went to Serenity who then forwarded to me. So I call the insurance company. And all of what Serenity told me was a blatant lie and them not taking responsibility for their negligence. Serenity had gotten 3 notices that they were supposed to send to me but never did. The insurance company even told me who in Serenity they sent the notices to. At this point I can’t pay the adjustment in premium and it has gone into collections. So now do to their negligence I am in collections. Once I got the real story from the insurance company I sent Serenity an email. And guess what, crickets. No response. So do yourself a favor and find another insurance agency. They are negligent, lie, and don’t take responsibility for their actions or lack thereof in my case."
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