John English - State Farm Insurance Agent

"Agents at John English State Farm Insurance Agency are good at following through on specified policy matters. Appreciate their customer service!"

"Staff is always sweet when they answer the phone. But when it comes to them upping insurance WATCH OUT! My car payment was doubled! There is always an increase. They blamed it on other people claiming more money from their car accidents! So they up everyone else’s insurance I can understand an increase but multiplying by two? $386! That’s more than my car payment! Never will I consider state farm insurance!"

"The office is very nice, and the staff are great to work with. I've had the pleasure of working with Sandra, she is easy to talk to, and helpful, explains things well, and very knowledgeable."

"Worst Agent EVER!!! I tried switching from Geico to State Farm in early 2000.. I was accepted, paid in full (for 6 months) then less than 30 days in Canceled (to receive a 70% refund) no infractions mind you just a letter & check in the mail... Well I wound up keeping Geico (20yrs later due an expired cc while away on vacation my policy expired) I renewed upon my return to a much higher rate. So I again sought out State Farm... an low and behold THE EXACT SAME THING HAPPENED AGAIN FROM THE SAME AGENT!!!!!"

"I was a customer that always paid his bill each month, and has felt manipulated into initially signing up thinking that my price for my insurance was going to stay the same each month or at least close whenever insurace increases would fluctuate. I have accepted multiple times quite large price increases on my policy, but the one that brought my bill to almost 200 dollars a month was the last straw. When I called in the women seemed rushed to bring me off the phone and wasnt real specific in breaking down why my insurance went up so drastically high. I received a rather generic remark in terms of oh everyone's prices were raised, by $30+? Somehow, I feel like they almost looked at me as an at risk driver based on how likely they feel id get into an accident which is why they rose the price unfair and unjustly. Or they somehow found somthing related with my driving history that gave them the leeway or bias to raise the price. I been in no accidents, drive 10-18k miles a year since I work a remote job, and been paying. If this is how State Farm treats a once loyal and responsible customer I definitely will never go back to them. They will give you a rate at around or a bit over 100 when you sign up then keep raising the price all the way until it hits 200 or close to it, wish I could tell you why. I defintely made the right choice, I got the same exact coverage with my new provider for HALF the cost!"