Southern/Shapiro Insurance Group 1230 Oakley Seaver Drive, Clermont, FL 34711

"Had a business policy with them for a few years, never had a claim or any issues but the few times I had questions I could never get a call back. Most recently we had a business policy coming up for renewal and the particular carrier was no longer covering our business type so they were not renewing, left 3 messages and not a single call back. We did not have a bunch of time to go sourcing another agent so we thought we would just let them give us a few quotes and nothing, nada. We were ready to hand them $15k for another year of coverage and they do not have the common decency or good business sense to call people back, I could only imagine if we had a claim how responsive they would be then. This company has zero excuses for their lack of service, they were given multiple opportunities to retain my business by simply calling me back, or better yet answering the phone! Ultimately after a few hours and a few phone calls to agencies that actually want my business we were able to find better coverage for a huge savings. I do not like leaving negative reviews, especially for local businesses, but these guys simply suck."

"Excellent staff and fair quotes for personal insurance, auto and property."

"Tania helped me find a home insurance quote when my original provider raised my rate by 120%. I had several quotes in my email inbox the same day, and was able to find one with better coverage for LESS than my previous rate! She also walked me through changing providers with my mortgage company as this was the first time I switched. I am very satisfied and will be using Southern Insurance Group for all my insurance needs. Thank you!"

"My grandson is 18 years old and getting his first standalone insurance policy could be daunting. However, Garrett and his team at Southern insurance group took great care of him found him a great policy and offered him great service. It was a really good first time experience for him of how he has to learn to manage his own stuff, thank you everyone at Southern insurance, Kittie Meehan"

"I cannot say enough what an awesome experience I had! Garrett was so quick to respond to my request for auto insurance. I received a policy that was half of what I was currently paying! And Emily was a pleasure to work with. I received renters insurance for my new apt and was very pleased with the coverage she provided to me. I highly recommend Southern Insurance for all your insurance needs!!"