Alfa Insurance

"Rachel Cosby was a joy to help me with my insurance. She was on top of policy and always looking out for me. I was treated like a family member and this experience has convinced me to be an Alfa customer for life!!"

"Did not handle my claim from Sally, actually didn’t even cover the correct policy I had paid for."

"Not the way I would treat a 24 year customer"

"Alfa ins. agency in Robertsdale, Al. has always been very helpful with any of my ins. needs. I would recommend them to anyone as I have several of my family members already! Carl Davis and the team are awesome!"

"Alfa took care of my family members insurance for about 10 years. I assisted with her finances for last 2 years including her home and car insurance. Alfa provides exceptional poor customer service. The agent failed to answer both phone calls and emails. During the process of purchasing her a new house, Tyler Johnson could not get a new quote together when asked repeatedly. I was obligated to change groups to ensure I could get questions answered, and an acceptable level of quality. Lastly after finally chaining groups, it took multiple request to have the old policy cancelled. I am hoping this failure is due to just standard incompetence, and the inability to have an organized office, and not an attempt to bilk customers by dragging an unneeded policy for an extended period of time. I would recommend shopping around for groups that meet your standards of customer support."