North Florida Pediatrics Baymeadows

"Took my daughter in because she was extremely sick and was given a pa that was uncaring. I told her my daughter’s symptoms for a sinus infection and that we were here before and given antibiotics. The pa try to reassure me that it was only a virus and she sent over to the pharmacy a cough medicine, no antibiotics. My daughter got sicker in the days following and we a had to go to the San Jose location to see a real doctor. At that location we were given an antibiotic and my daughter improved, never will go back to the Baymeadows location again."

"So imagine scheduling an appointment for 8:30 arriving at least 15mins early to only be told no is here because we don’t open up until 8:30! Then while waiting you see the person pulling up at 8:30 to let us in. Still in the lobby 20mins past your appt while you just watch the employees come in before you’re even called to the back! This is soooo unprofessional and never seen something like this before and I’ve been in the medical field 8yrs. Why not just start seeing patients at 9 if your staff isn’t going to show up on time. Still haven’t seen a dr and the front desk staff rather argue with me about them being late"

"The girls at the front desk seem to hate their job . This office always have a new doctor. My sons issue can not be resolved because they say a dermatologist is booked for a whole year ! The Clinique looks as old as the building … the walls don’t look regularly cleaned , the bench in the rooms are dingy and have holes , just gross I’m glad I switched him out of this practice ."

"My kids have been going here for years and I have never had an issue within the last year, since the other doctors have left their customer service is very rude, I was placed in hold for over 20 minutes several times, my son needs to see a cardiologist and it’s been a month since I took him for a referral, they referred him to someone that don’t see children, I have been calling them for two weeks and there is either no answer or immediately placed on hold. My issue may not be urgent to them but my 14 year old complaining about chest pains is urgent to me, the hospital told me to take him to his pediatrician for a referral, I really wish they would have just given him one. This is truly ridiculous, especially since I provided a pediatric cardiologist and they refused to do the referral there"

"My children went here to meet with the office so they can get continued care. The other office was too difficult to schedule appointment. They offer video remote interpreting at site and that’s a plus for me as a deaf person. The first appointment took over an hour but the other appointment was quick. Overall a great experience!"