BENTO Sarasota 190 North Cattlemen Road, Sarasota, FL 34243

"Great food, love everything about this place, but can you guys add an accurate calorie count on the menu?? Some items don’t have a calorie count online and others aren’t very accurate unless a chicken katsu bowl really is 20 calories. That’s all I have to critique really, the food is genuinely incredible and I am starting to go more often. :)"

"We’ve attempted to eat here 3 times. One attempt was successful. The first attempt, we were told they were not taking any orders in store because the wait was 30 minutes due to takeout orders even though the store was empty. The third attempt we were told the wait was 45 minutes because they just sat one large party… the rest of the restraint was empty. Unreal."

"I’m familiar with Bento first from my college days in Gainesville. So when they opened the UTC location and I moved back I was excited! Unfortunately, this location lacks in presentation, customer service and cleanliness. Every single time I walk in, the tables are sticky with food residue, and the area customers are meant to drop of their plates is always overflowing with dirty plates and cups that won’t fit into the trash can because it’s full. I’ve been here during times where it is slow, and the employees have time to clean up the overflow of trash but instead they’re doing absolutely nothing behind the counter. No joke: I’ve seen these employees talking until a customer walks in to order something. I’d like to one day walk into this place and see that everything is CLEAN, and not be ignored by employees when I walk in without so much as a “Hi, I’ll be right with you.”"

"You know this was no good, because I have pictures to show you what I left. First, I wanted steak and shrimp they can't do that. We were under the impression that it was fresh cooked Bento food. Well, nope, it prepared food that is frozen and thrown in a fryer and tossed with sauce. Even the edamame was horrible. All they had to do is sauté in oil, spices, and garlic. OMG, not good. The only thing good was the crab watons and pork dumplings. Yes, they were prepared and fried. Oh yes, the boba tea was good. Just pour tea over boba. So don't give your money away to this place. It is not worth it."

"The dishes we ordered have very good flavors. However, they seemed to be using not quite the sticky rice normally used on sushi, so the sushi easily disintegrate. The kids noticed that their chicken Katsu bowl were also serve in a very small portion (3 small pieces of chicken Katsu)."