UF Pet Emergency Treatment Services, Ocala

"Took in my 1 year old pup after being hit by a car night of super bowl 2024. They took her in and I didnt hear about her for 2 hours. Finally, doctor took us in a room, showed us nothing, just told us all these things that were wrong with her. I have taken 2 of my previous dogs there before and both times they had screwed us over. It was my only option at 10pm at night though. They told me she had fluids in her and a broken hip. Due to the times they screwed me over in the past, I took the chance of not believing them, and I took my pup home and prayed all night. After telling them im taking my pup home and im not paying them an extra 800 dollars to nurse her there overnight, they continued to tell me how my pup is gonna go home and suffer and die. Told me that word for word. Made me feel terrible about it. They also offered to go ahead and euthanize her for an additional 700 dollars. I said no thankyou im taking my dog home. Docter continues to basically throw my dog back into my arms, says not a single word, slams the door in my face as she walks out of the room. And that was described with no exaggeration. After taking her home and praying all night, she made it through the night. Very first thing next morning took her to a different emergency pet hospital. Ran scans on her again, unlike UF they sat down with us and showed us every x-ray and scan they took on her. Showed us there was 0 fluids in her and how her hip was just fine. She does have a minor fracture in a joint that connects to her hip but nothing like UF made it sound. Also unlike UF, they gave her antibiotics, pain killers, and anti-inflammatory medications, wrapped her leg where she had gashes, and treated her and us with much more care and respect then UF for less then half of what we payed UF. 1200$ to UF for them to lie and help my puppy in no way. Now, more then a week later, my puppy is improving great. She is doing very well, eating fine and drinking lots of water. Her blatter and butt are working great not any signs of something wrong. UF doesnt care about you and your pets, they only care about that dollar!! Never will I trust that place! Im sure im forgetting to mention something. (pictures linked are from today now more then a week after accident)"

"The kindness and compassion shown by everyone there Saturday night (12/9/2023) will not be forgotten. We rushed to them with a mortally injured feral cat we care for after he was hit by a car. They helped us make the best decision for him and could not have been more kind and caring. We are going to miss our Tim Tom (Timmy) and hope that we can find homes for the siblings so they don't suffer the same fate."

"From my phone call to get information to the loss of our Trinity the staff was exceptional very kind and compassionate to our situation. The vet was amazing and caring along with the rest of the staff that we came in contact with. The cost was right about what our regular vet is. I would recommend UF pet emergency. They made a very rough night a little easier…. Many thanks to the staff that was there last night."

"We cannot thank the doctor and staff enough for the kindness they showed us and our sweet boy and are so grateful that they were able to give him the comfort he needed before he passed. Having your pet experience a medical emergency is never convenient, but having it happen at 4am on a Sunday when you’re on vacation in a rural area felt like a nightmare. Thankfully the UF Emergency Vet Clinic was only a 25 minute drive from where we were staying, and the staff was able to get our dog in immediately and were able to help us make the decision to humanely euthanize our senior dog so that he didn’t continue to suffer. Thank you for providing emergency veterinary services and compassionate treatment in an area where options are limited. Without you our dog would have suffered, we are so grateful for the comfort you gave him and us."