Chrysalis Health Outpatient Department 1868 Northeast 164th Street, North Miami Beach, FL 33162

"If you have another option covered by medical insurance use it. I have had several counselors here. One, in our second session told me I should cut off my mom completely, that it was time to let my dog go, and that she felt attacked. ( I hadn't realized I needed to negotiate her feelings. ) SECOND session... I tried for weeks to reach Sammy Padada who would occasionally return a call and would fail to leave, a telephone number, a title, or even the spelling of her name. Almost like she didn't want to speak to me. When I finally did reach her to report the problem she said she was going to speakto her other clients, blah blah and she'd let me know what happened. I never heard from her about it again. If she is the one in charge of these people it's no wonder there are so many issues."

"For a facility that supposedly dedicates their resources to helping clients and their families, you feel worse walking out then you did walking in. After Dr. Reyes, and the lovely front desk reception Nicole left their office, everything has gone downhill. They have the rudest front office staff who treat their patients like second class citizens."

"The worst mental health place ever. They don't have no contact staff. It take them a year to reach back to you and I was referral to them by my child doctor. When you see the therapist they change them every so often. They are the worst place. When child need therapy this is what you get."

"I was rescheduled twice after explaining that my children need therapy due to going through the process of divorce. Then to reach out the day before, after I changed my work schedule, etc... is unacceptable."

"Their intake process is dehumanizing, uncaring and seems like the right hand doesn’t know what the left hand is doing. And the experience of dealing with them It’s so cold and callous, if you didn’t need therapy before you will after speaking with them."