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Ambulatory Care Center West | Jackson Memorial
1611 Northwest 12th Avenue, Miami, Florida, United States
About the Ambulatory Care Center West | Jackson Memorial
Ambulatory Care Center West at Jackson Memorial is a leading healthcare institution located in Miami, Florida. As a premier ambulatory care center, we provide a wide range of medical services and treatments for patients in need of primary care and specialized medical attention. Our experienced team of doctors and healthcare professionals are dedicated to providing high-quality and compassionate care to our patients. Whether you need a routine check-up, treatment for a chronic illness, or a consultation with a specialist, our facility is equipped to meet your healthcare needs. Visit us at 1611 Northwest 12th Avenue for exceptional medical care in a comfortable and convenient setting.
Photos of Ambulatory Care Center West | Jackson Memorial
1611 NW 12th Ave, Miami, FL 33136, United States
Opening hours of Ambulatory Care Center West | Jackson Memorial
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Ambulatory Care Center West | Jackson Memorial
"Worst service ever. When I arrived to the clinic they said my appointment got canceled because my insurance got denied. When I called my insurance they said they did no such things. I don’t know what they’re doing over there but the hassle to go over there is not worth it. Your better off going anywhere else but here"
"We flew in from the Bahamas after a long awaited appointment. The information letter shared prior to our visit was very helpful in directing us to our location West 5 B. The outside direction signage is basically non existent. The interior of the buildings were dated however spotlessly clean and in good repair. We arrived in front of locked doors. Our appointment was at 8am and it stipulated to be there 15 minutes prior for registration. We stood infront of the door from 7:30am to 8:15am with no contact from anyone. Finally someone walked past and told us to register at 5A. We got registered and only got sent back to 5B around 9am. Still no staff at this hour. We got acknowledged in 5B after standing at the registration desk until around 9:45am. Got the testing started around 10:54am. We expected a waiting period however to be ignored and see no staff until 9:45 when your appointment was at 8am sharp needs attention. As they say knowledge is power keep your patients informed and acknowledged and you will live up to your “duty of care” oath. We traveled far and followed the instructions to be disregarded and ignored is saddening. However in all this unpleasantness the shining star was nurse Felicia. She made us comfortable and kept us informed during the testing. She turned the entire experience around and we are very grateful to have met her. She should be commended for her care and professionalism. A patient liaison might remedy the situation as a suggestion. Thank you nurse Felicia."
"1130am appt and not seen till almost 3pm, over three and half hours later. If the patient arrives 15 minutes late they are charged and forced to reschedule, yet the staff being over 3 hours late seems to be acceptable and tolerated? Ended up sitting and waiting and had to call out of work. Afterwards I was informed that this clinic is only open one day a week, so maybe let patients know that your clinic is mismanaged and can’t honor appt times so they know to be waiting hours after their scheduled appointment time, or as i would recommend, go anywhere else but here. Orthopedics reception nurse is rude and dismissive. If this clinic is any indication of how a surgery is to go take initiative and go elsewhere. ***update; hand was casted upon initial visit for potential break and told a ct is needed to confirm. I obtained ct scan within 2 days and find out it is not broken. That’s the good news. The bad news is I left two voicemails last week to schedule an appt and have yet to get any call back. Today I end up calling a different clinic who kindly transferred me to be able to get a person on the phone to make an appt only to be told the next available appt isn’t till the 27th, 3 weeks away? So I have to be in a cast for 5 weeks when my hand is not broken and it’s not needed? How is this acceptable?"
"I'm super confused about this reviews here. I came today with my wife. The place is clean the doctors where awesome, no students checking people here. Really good follow up and everything completely normal. Additionally, we arrived on time and got attended minutes later. If find anything wrong with this place I'll update my review."
"They have the most disgusting pharmacy. Patients there waiting for at least 2-3 hours to pickup there medication!! Old age patients and there's only one lady who serve more than 40-50 people!!! Also the employees there so rude and carless. I Have such a really bad experience here. Btw I'm still there"
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