Refresh TMS

"I cannot say enough good things about Dr. Francis and her team at Refresh TMS. From the minute I called inquire as to whether this would even be a possibility for me, I was greeted with knowledge and reassurance. They contacted my insurance directly to obtain Prior Authorization and we began treatment within a few weeks. Karen was my TMS therapist and she was just amazing, so professional and calm. The treatments themselves are not painful. It feels like your scalp is being zapped and Karen and the doctor checked with me constantly to make sure I was comfortable. I also loved that the doctor kept my psychiatrist up to date on my progress and they discussed medication management as a team. I will honestly admit that I was in a dark place when I started TMS, but in a matter of days I started to feel the fog lift. The Refresh TMS team made sure I had appointments that worked with my schedule. 36 treatments later I can honestly say that this experience has changed my life. Depression, the monster that tormented me throughout my adult life, is gone and replaced with joy and hope. I feel good about my future and it’s all thanks to Refresh TMS."

"I have seen Dr Francis for over 2 years and during course of treatment, she recommended I do TMS. Best decision. Staff was knowledgeable, courteous and very patient answering questions and worked with my schedule. I would recommend Dr Francis and TMS to anyone."

"Dr Francis was very professional patient and kind. I would recommend her to my family and friends. She took my concerns and symptoms seriously. I will be scheduling a follow up with her."

"Dr. Paula Ann Francis is the best psychiatrist ever, she's calm, she's patient, and made you feel better. The receptionists are very nice, the office is very clean, I love going over there, their communication is on point, and I'm recommending this office to anyone with a psychiatrist need."

"I have been a patient of Dr. Francis for many years. Upon our first interaction, I immediately felt a sense of comfort and support. She has always been available to offer me caring and unbiased advise, when addressing my concerns, in my quest to maintain a healthy mental well being. Dr. Francis is a great psychiatrist for anyone that is searching for a mental healthcare provider."