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Bentz Eye Center
1501 Presidential Way, West Palm Beach, Florida, United States
About the Bentz Eye Center
Bentz Eye Center is a leading eye care institution located at 1501 Presidential Way in West Palm Beach, Florida, United States. Our team of experienced doctors and health professionals are dedicated to providing top-notch eye care services to patients of all ages. From routine eye exams to advanced surgical procedures, we offer a wide range of services to meet your individual needs. With state-of-the-art technology and a commitment to excellence, Bentz Eye Center is your trusted partner in maintaining healthy vision. Contact us today to schedule an appointment and see the world more clearly.
Photos of Bentz Eye Center
1501 Presidential Way STE 11, West Palm Beach, FL 33401, United States
Opening hours of Bentz Eye Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Bentz Eye Center
"I am sad to say after 24 years I will never return to this office for my eye needs. This practice should not be able to keep the name to ruin its reputation. When Dr. Bentz left and his entire team with him, it was the beginning of the end. I was stunned at how terrible the entire front desk staff was during my last appt. They could care less about any patient that walks in there. They seemed more worried about whatever they were listening to in their earbud than my questions. Not once made eye contact with me, mumbled every answer, and when it came time to pay, not a word from them. He just pushed the paper and pen to my side of the counter and slammed a pen down with such attitude. My eyes were dialated and I could barely see but could clearly see how annoyed he was with me that I interrupted his personal conversation with the girl at the front desk. I had a simple eye exam, got a print out of my new prescription (realized it was wrong after I left), called on two different occasions and left 2 voicemails to get a proper prescription and 3 weeks later, no call back. I have been calling for 2 days, with no answer! I have moved an hour away 2 years ago but still drove to what I thought was the best eye center around. To make matters worse, I have tried to order contacts through another method and cannot because the office staff put a hold on my contact allowance that only they can release for insurance coverage. I miss Cynthia and the entire staff that used to make this place great and worth an hour drive."
"I have been a long-time client of the Bentz office, and I must say that I am disappointed by the level of professionalism displayed by their receptionist. During my recent visit, I encountered an out-of-place attitude from the receptionist. Not only did she make derogatory remarks about my insurance, but she also insisted that I fill out paperwork again, claiming she couldn't find the documents I had submitted the previous week. Her response to my concerns was unexpectedly hostile and unprofessional."
"Everyone was very professional. My husband & I both see Dr. Barish & he is s everything you need in an Opthalmologist. He's very attentive, he actually listens to his patients. We both were impressed. Also, Anna was terrific as well. He's definitely worth a visit. You will be pleased."
"I had gone to Bentz Eye Center for many years and loved it. Last time I went, 2 years ago, I was charged an additional $70 for the written prescription and the new doctor was quite rude. Sorry to say that a good business with a good reputation under Dr. Bentz has been transformed into an office I will never again visit."
"I have been with this office for over 20 years, had no issues until it came time for me to reorder contacts. Was told my script was up and need d to schedule an appointment which is fine. In the past, they were able to squeeze me in so that there isn’t a disruption with me getting my contacts. This time around, was told they didn’t take my insurance no biggie since I realized I was under my husbands. Call back with the updated info and I’m not able to be scheduled for a little over 2 weeks. No biggie, but I’m out of contacts with outdated glasses. Nothing they can do to help me. 20+ years, no yearly appointment reminders, or informing me that they no longer accept my insurance at the time they stopped accepting it. Luckily for me, I take my son to Seaview in Wellington who were able to squeeze me into their packed schedule. Really disappointed with Bentz Eye Center."
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