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Palm Orthopaedic Institute Inc
1501 Forest Hill Boulevard, West Palm Beach, Florida, United States
About the Palm Orthopaedic Institute Inc
Palm Orthopaedic Institute Inc is a leading orthopaedic institution located at 1501 Forest Hill Boulevard in West Palm Beach, Florida, United States. Our team of highly skilled doctors and specialists are dedicated to providing top-notch orthopaedic care to patients in need. From sports injuries to joint replacements, we offer a wide range of services to help our patients get back to living their best lives. Visit us today and discover why we are trusted by so many in the West Palm Beach community for their orthopaedic needs.
Photos of Palm Orthopaedic Institute Inc
1501 Forest Hill Blvd STE 101, West Palm Beach, FL 33406, United States
Reviews of Palm Orthopaedic Institute Inc
"READ BEFORE ATTENDING!!!!!!!!!!! I am not here to speak badly on anybody, simply to announce my experience for any of those seeking guidance. I do apologize for the long message. Dr. Rena Amro definitely deserved the one star she got for her knowledge in the orthopedic field. However, the other 4 were lost with subpar physical therapy (1 therapist to 3-5 patients with lack of supplies), customer/patient support (always pushing off when you need to see her and almost never providing the exact information necessary) , billing (trying to charger the patient instead of running it through the IN-NETWORK health insurance) and worst of all… her aggression (closed the door from my hand, keeping me in the room and forcing me to ask her if she is holding me captive… to which she said no and let me go). I have been seeing Doctor Rena Amro since 2020, and I am disappointed to say that she had an ulterior motive in terms of money. September of 2023 is when I received a bill of about $16,000-$17,000 dating back to 2020. My health insurance states Dr. Amro never billed them for a good amount of services, and she is now trying to get me to pay the full amount. She is well out of contract with my health insurance in doing so. Fast forward to my most recent incident, where she denied me service once my auto insurance PIP was exhausted. She tried forcing me to pay all the bills, and avoided going through my new health insurance. I was sent text messages, voicemails and mail asking me to pay the large lump some of money. I have wasted hours talking with my insurance, just to hear them say that she is extremely in the wrong avoiding billing the health insurance. My lawyer claims she does so to receive the most money from the patients pocket, and have them only get partial reimbursed from their health insurance. It should not be this way, and she is out of contract with IN-NETWORK health insurances in doing so. Going back to all the past bills that weren’t sent to my health insurance, she is now billing me because she forgot to do so within the 6 month time frame the insurance gives her, and is still sending me bills even though the insurance explained to her there is no patient responsibility. I would not recommend this orthopedic, and am deeply sorry for this horrible review. I am not here to wish anything bad on anyone, but rather shine the light on an orthopedic taking advantage of countless patients, PER OTHER REVIEWS. I hope you all have an amazing day, and find an amazing orthopedic for any injuries you are suffering from."
"The ads Dr Amro post are a lie, there’s no support about patients care,no flexibility, no backup in case you need a day off, never any office meetings, no health benefits, no dental. I’m sure her excuse would be I was an independent contractor so I don’t get benefits hence she shouldn’t be advertising that for a LMT. She pays ICs once a month on the 5th yet in 5 months I’ve had two issues with her not paying me for service’s already rendered. She is rude to her patients coming for care, only cares that she gets to bill their insurance. Her staff rejoices when she isn’t in office because she creates a tense work environment. She has no cancellation policy so many times I sat around because patients last minute canceled or just didn’t show. She takes advantage that she is one of the few drs that accept workman’s comp, she treats patients as she pleases because they have no options. Many patients don’t know about their own plans of care, it always up in the air with her or whatever the insurance covers. Argues with patients did they don’t want as many appts as she forced upon them. She’ll always find another reason to keep you coming back as a patient."
"The staff is nice but I have requested them to bill my health insurances MULTIPLE times in person and through text and they have refused to do so after billing auto insurance. This is just so they can get more money into their pockets and is unethical. Their office is willing to contact me for payments to get my medical records but will not respond when I ask for the correct balance with payments and adjustments. They have also been reluctant to give me any information and when they do, it is different from the information that they provide to my attorney at the time. With my experience in medical claims and billing, I cannot believe how disappointed I am with the way this practice handles their billing and the how they know certain services are not covered by a patient's insurance but will still bill it even if it does not follow Medicare guidelines and billing procedures."
"Doctor Amro is an extremely caring doctor and surgeon who has the best interest in her patients. She never lets her patients leave without making sure all of their questions have been asked and answered. In addition to her excellent bed side manner, she is 100% committed to making sure her patients receive the best possible treatment available. She defines professionalism."
"Where do I start? Well starting with the front desk staff Anthony and Alexa are awesome. They both share a genuine concern for patients as well as the doctor. The therapist Ohh My God! are amazing I love Jt and I-lean sorry for the spelling lol. Together the both of them have coached me to having a stronger knee and the ability to walk again with comfort and confidence. Dr. Rena R. Amro this woman is a gift from God. Things were tough in the beginning because, I was hurt and confused. over time I learned that this woman knows her stuff. I was recommended to her by a trustworthy friend and she was everything that he said. She was professional, honest, and even more than anything she took care of me. Thank you Dr. Amro!!!!!!!! Mr. R"
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