HCA Florida Institute for Women's Health and Body - Jupiter

"I have NEVER been more unsatisfied and upset. Every month, I have issues getting birth control after being promised with a year’s supply of refills. I have been on hold for hours AND they don’t follow through with calling pharmacies for refills. This has happened every single time. There is always an issue. I would give it 0 stars if I could. With something so important, they constantly drop the ball. So unorganized and unhelpful. No redeeming factors."

"I have been waiting on medication to be sent to my pharmacy for almost a week, staff is very inconsiderate! I have still yet received any updates and i call almost everyday. Definitely don’t recommend if you’re pregnant."

"Dr. Yocoima Plaza is one of the best doctors I ever had. Most caring, courteous and sensitive to your needs. I am so grateful for having her as my doctor and for treating my special needs daughter and the outcome of her procedure. Her professionalism, respect and work ethics are outstanding!!! I highly recommend her."

"Horrible experience. I made an appointment in July for mid-September. On July 10th, I was sent an email titled "Appointment Confirmation" for my selected appointment date and time in September. The email advises that I needed to contact the office directly ONLY if I could NOT make the appointment. I showed up for the appointment and was told I didnt actually have an appointment and that I couldnt see the doctor until the next month. Front desk staff was unprofessional , unhelpful and unapologetic. Please improve the appointment scheduling system to provide accurate information and STOP hiring 'personnel' that can't behave professionally in the work place."

"My wife made an appointment on-line and received a confirmation email. When she arrived today the receptionist told her no appointment exists, even though my wife had a print out. The receptionist told my wife “We don’t get paid enough money to do anything about it” They told her to leave and made no effort to accommodate. Good luck trying to talk to someone on the phone. Just called and recording said the office is closed for the day/ it’s 2:00 pm?! The corporatization of medicine is one reason health care is so bad in this country. Stay away from this group—- they are corporate run and only value $$$$$ not your health. Shameful!!!!!"