Nona Medical Arts 9145 Narcoossee Road, Orlando, FL 32827

"I have been a patient of Dr Gayles for a very long time--over ten years, including prior to his starting his own practice. He is a fantastic doctor. That's the only 5 start statement you will see in this review. If you get in to see him good for you. If he orders a referral for a procedure, good luck with follow up from his very incompetent, constantly changing office staff. If he tells you you will receive a follow up call in a day or two after a procedure, you'll be lucky if you get a call within two weeks of said procedure. In short, fantastic doctor, incredibly incompetent, rude and lazy front office. I'm still waiting for the LAST referral they told me they had sent out. I think instead I will say SEE YA DOC, and go find a doctor whose staff cares enough to do the job to their boss' expectations."

"I am so glad I was finally referred to this office! Once referred I was hesitant about the distance but after many years of different doctors for unsuccessful treatments / therapies I thought it would be worth meeting the doc at least. And it was, distance is well worth it! Dr Gayles is very knowledgeable and was quick to action, providing different options for treatment. His staff was on top of insurance verification/approval and immediately called to schedule injections once approved. Injection (Traumeel ) experiences have been good too, all staff I have come in interaction with have been kind."

"My nightmare started in April of this year. I spoke to to the doctor and was very excited about what he had to say. He ordered a mri and that's when things went down hill. The office staff initially never sent the mri request from the doctor to no one. Two weeks had went by so I called and they apologized for the mistake. I waited another week and still nothing. So I called again and they said they would take care of it this time. I I again wait"

"I have only been post procedure 2 1/2 days now so cannot comment on success or failure in that regard but the long leading up time to getting this done (stem cell in a lot of places) that was delayed because of COVID and then being sick with flu and colds, procrastination, work, etc, finally got it done . Nicole could have thrown me to the curb more than once for dragging this out almost like the boy that cried wolf but she hung in there with me. She is a walking knowledge of helpful info and very confident in herself. Dr. Gayles answered any questions I had about a month before the procedure. Nikki handled me coming around to the final process and answered all questions. She and Nicole both were helpful the next day with follow up. Erik is a very good bedside manner nurse and seemed experienced and confident. Dr. Gayles immediate pre-op visit was comforting too. If he popped in post-op, I just don't recall b/c I was looped up from sedatives and the "light stuff". Office staff was very pleasant day of as well (I was nervous). I will update in a few months as to what I had done and how it is going. Thank you Orlando crew. BTW, very easy to get to their office just 4 minutes off 417 exit."

"Over the past decade I have had in excess of 25 major procedures. In that time I have NEVER had the quality of communication and care as I am experiencing with Dr Gayle's group. They have gone well above the norm to insure a seamless experience and their levels of compassion is extraordinary!"