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AdventHealth Centra Care University
11550 University Boulevard, Orlando, Florida, United States
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About the AdventHealth Centra Care University
AdventHealth Centra Care University, located at 11550 University Boulevard in Orlando, Florida, offers world-class urgent care services just minutes away from UCF. Open 7 days a week, our walk-in clinic accepts most major insurance plans and provides quality care for non-life-threatening illnesses and injuries for patients of all ages. With extended hours for your convenience, you can make a reservation online or simply walk in to receive prompt medical attention from our team of urgent care physicians. Our On My Way feature allows you to notify us of your impending arrival, streamlining the registration process. Please note that this service does not guarantee a specific appointment time. Remember, the information on our website is not a substitute for professional medical care, so consult your physician before making any healthcare decisions. In case of a medical emergency, contact your physician or dial 911 immediately. AdventHealth Centra Care University reserves the right to update or modify the content on this page as needed.
Photos of AdventHealth Centra Care University
11550 University Blvd, Orlando, FL 32817, United States
Opening hours of AdventHealth Centra Care University
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of AdventHealth Centra Care University
"I have never experienced customer service so poor in a medical setting. First time I had to call back after I left because they sent my prescription to a pharmacy that was closed, I was connected with a woman who said she was not at the clinic’s physical location, I explained her my problem and the first thing she said was “well how am I supposed to know who you are?” instead of politely asking for my information. Then, it was an extreme battle just to get my prescriptions sent to the correct pharmacy, one that was open. It was sent to the wrong location twice. I am in a lot of pain and can hardly breathe, I’d like to just have my medication and be treated with kindness. The doctor and providers were nice, but the conversations I had over the phone were shocking."
"I recently went in to get stitches here and everyone was so nice. The doctor and nurse both kept the air light and friendly as it was my first time getting stitches. They made sure I was comfortable and gave me water and allowed me to rest while the stitching process was happening. Overall, a wonderful experience."
"I came in today for a nail that went through my shoe into my foot. I had my initial interaction with Alicia and she was beyond sweet, caring and supportive of my life story that she had similar experiences with. She proceeded to let me vent and talk to me and even gave me a prayer card with a note on the back saying “ you got this and a heart” she didn’t have to go out of her way. To not only make me feel comfortable and not alone but to take care of my foot in such a nice manner. Kadine was a wonderful caring sweet doctor that catered to my needs and made sure to go above and beyond to help my foot not hurt so much. She cared to hear what happened and was thorough with medications I need to take and how to care for my puncture wound. Chanel was sweet , helpful, very funny and caring. She made sure to cater to my foot and wrap it as well as show me how to wrap my foot and how often and when I can stop wrapping my foot. I highly recommend this centra care. The workers here are amazing , sweet, and kind hearted."
""Extending the Healing Ministry of Christ" is what Advent has been known for but I actually had to walk out and choose to not use this University location because I observed how, I assumed a mother and daughter, were treated as I entered the facility. I seen this worker being loud and irate to the lady. The worker with black and orange hair was yelling out " She dont know me" from the back of the building very loudly. It was an embarrassment for the company and to those of use who came to get service, we did not want to here a loud, embarrassing disgruntled worker. I pray the lady, I am assuming mother and daughter are well and do report this worker. It is a shame that you come somewhere to get help and God's Love did not show in that worker. Advent please make sure to train the workers on how to have bedside manner with customers. I choose to go to another facility. The women who were in the front desk were very quite and calm and did not add to the commotion. They were pleasant from what I observed but I did take a picture of the lady yelling. Please remember to be kind and to sow love not negativity."
"This place is great , nurses and front desk ladies were very polite and sweet but i wish i could say the same about the physician she wasn't rude but she seem tired of her job and was condescending. She barely gave me a physical evaluation . She seem frustrated and didn't asked any questions like she avoids spending any extra time with her patients or simply don't like talking to them. I'm glad that she did gave me a prescription for my excruciating throat pain, for that I am thankful because i knew that if i didn't got any prescription for it at this place i was going to end up at the ER because I do have an infection that needed treatment asap . Didn't wanted to end up with an abcess like one time or an infection in my blood, but I honestly don't like to feel like I'm a burden or an inconvenience to no doctor . I hope her attitude towards her patients change one day because no one likes a doctor who lacks compassion and is not pleasant to speak to ."
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