Superior Health and Wellness 101 Century 21 Drive, Jacksonville, FL 32216

"Love LOVE LOVE!!!!!! Best service I’ve gotten since the pandemic started! This is your sign to sign up today, you won’t be disappointed! If I could give 10 stars I would!!!!!!"

"Dr.Richardson is one of the best primary care physicians…she’s been helping me with physical and mental health and the experience has been great"

"I’ve enjoyed my experience with Dr. Richardson. She was very compassionate, prompt and knowledgeable. I was able to schedule a very last minute appointment with no issues. I highly recommend."

"This is a tru issue... granted, due to personal reasons, I had to reschedule my son appt a few times, but I called in advance to cancel it ... this time around, we had his apot schedule, but since I was not able to fill out the questionnaire the day before his appt they canceled it......"

"This used to be a great doctor's office, but something has changed within these last few months. When I call to communicate something with the doctor, the information never seems to reach her. My last straw was within the last month. I was experiencing suicidal ideations, and it was getting really bad. So I called the office, and the receptionist told me she would contact the doctor and send me a link to communicate with the doctor through the portal, but she never did. As a result, I was Baker acted for a suicide attempt. When my next appointment came, I asked if they could take the money from my account for the appointment later that week on my payday, which they have done before with no issues. This time I was told no and that I could reschedule the appointment. And I was told it was going to be 89 dollars when I have always paid 75. I decided I no longer wanted to continue as a patient with them and explained why to the same receptionist, who had told me they would reach out to me when I had called prior with my suicidal ideations. Before I could even finish speaking, the video call hung up in my face. I tried to call immediately after and was sent to voice mail, and as I was leaving a voice mail, she called me back and told me the call had dropped. I want to believe this, but I do not because this has never happened on this platform with our previous video calls. The phone call ended with me requesting to be discharged as a patient. I have yet to receive any emails or paperwork regarding that discharge. I have not received any referrals as well. Throughout these interactions, I could never get into direct contact with my doctor. It has always only been the receptionist which I am very frustrated about."