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VA Eye Clinic
1536 North Jefferson Street, Jacksonville, Florida, United States
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About the VA Eye Clinic
The VA Eye Clinic, located at 1536 North Jefferson Street in Jacksonville, Florida, is a health institution that provides vision care services to eligible individuals. As an official website of the United States government, the VA Eye Clinic offers routine eye exams, preventive vision testing, and coverage for eyeglasses for those who qualify for VA health care benefits. Additionally, blind or low vision Veterans may be eligible for more advanced vision care and rehabilitation services. The VA Eye Clinic aims to ensure that Veterans receive the necessary vision care to maintain their overall health and well-being.
1536 N Jefferson St, Jacksonville, FL 32209, United States
Opening hours of VA Eye Clinic
Monday:
07:30 - 16:00
Tuesday:
07:30 - 16:00
Wednesday:
07:30 - 16:00
Thursday:
07:30 - 16:00
Friday:
07:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of VA Eye Clinic
"I've been trying to get a hold of them for a week now and have called every single day and either waiting on hold for an hour, being hung up on, or keep being sent in never ending circle"
"Called to setup an appointment 27 minutes at position 1. I got someone on the line, told them I was scheduling an appointment. She placed me back in the queue at position 7. Total call lasted 1 hour 38 mins. My alternative is driving an hour away to Gainsville VA, but they answer the phones quickly."
"Been on the phone over a hour, then when I am finally number 1 they hang up. Come on, you can do better than that. My uncle is 94 and has lost his vision."
"If I could give it ZERO stars I would. I have been on hold for over an hour. I was apparently caller number 1 and then got hung up on. I called back and was on hold again for another hour and have YET to speak to someone. As a Veteran I find this disgraceful and absolutely ridiculous that you can't hire someone that can do their jobs! I'm going elsewhere and will be filing a complaint."
"Absolutely terrible customer service! My father is 93 and is trying to see an optometrist closer to home. We had his primary from the VA send paperwork to the community service office only to be told now that we have to have the VA optical department send more paperwork. I finally after 45 minutes on hold speak to someone who put me back on hold and now I am caller number 7! This is ridiculous how they treat our veterans! And naturally no numbers to file a complaint."
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